Customer connections : new strategies for growth / Robert E. Wayland, Paul M Cole.
Material type:
TextLanguage: English Publisher: Boston, MA : Harvard Business School Press, 1997Description: xi, 265 páginas : ilustraciones ; 24 cmContent type: texto Media type: sin mediación Carrier type: volumenISBN: 0875847994; 0875847994Subject(s): Consumidores | Relaciones con los clientes | Comportamiento del consumidor | Servicio al cliente | Investigación de mercadeoDDC classification: 658.812
| Item type | Current library | Collection | Call number | Vol info | Copy number | Status | Date due | Barcode | Item holds |
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Libros
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Biblioteca CESA
Diagonal 34 A No. 5 A - 23 Casa Incolda PBX: 339 53 00 serviciosbiblioteca@cesa.edu.co |
General | 658.812 / W358c (Browse shelf(Opens below)) | Ej. 1 | 1 | Available | 7101010006 | ||
|
Libros
|
Biblioteca CESA
Diagonal 34 A No. 5 A - 23 Casa Incolda PBX: 339 53 00 serviciosbiblioteca@cesa.edu.co |
General | 658.812 / W358c (Browse shelf(Opens below)) | Ej. 2 | 2 | Available | 7101010033 |
Total holds: 0
Includes bibliographical references (p. 253\260) and index.
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