Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers.
Material type:
TextLanguage: English Publisher: [Washington D.C.] : John Wiley & Sons, 2011Edition: Second editionDescription: 512 páginas : ilustracionesContent type: texto Media type: sin mediación Carrier type: volumenISBN: 9789470930182Subject(s): Mercadeo relacional | Sistema de información en mercadeo | Relaciones con los clientes -- Administración | Preferencias de los consumidoresDDC classification: 658.812
| Item type | Current library | Collection | Call number | Vol info | Copy number | Status | Date due | Barcode | Item holds |
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Libros
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Biblioteca CESA
Diagonal 34 A No. 5 A - 23 Casa Incolda PBX: 339 53 00 serviciosbiblioteca@cesa.edu.co |
General | 658.812 / P424m (Browse shelf(Opens below)) | Ej. 1 | 1 | Available | 7101018665 | ||
|
Libros
|
Biblioteca CESA
Diagonal 34 A No. 5 A - 23 Casa Incolda PBX: 339 53 00 serviciosbiblioteca@cesa.edu.co |
General | 658.812 / P424m (Browse shelf(Opens below)) | Ej. 2 | 2 | Available | 7101019348 |
Total holds: 0
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