Search

Your search returned 9 results.

Results
		Todo el poder al cliente / Karl Albrecht. by Albrecht, Karl [autor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: [Madrid] : Paidós, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / A341t. Not available: Biblioteca CESA: Lost (1). Place hold Request article Add to cart (remove)
		Marketing de los servicios / Ildefonso de los servicios. by Grande Esteban, Ildefonso [autor.]. Edition: 3a. edition / revisada.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Editorial ESIC, 2000Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.82 / G751m. Place hold Request article Add to cart (remove)
		Marketing de los servicios / Ildefonso Grande Esteban. by Grande Esteban, Ildefonso [autor.]. Edition: 4a. edition / revisada y actualizada.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Alfaomega, 2012Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.82 / G751m. Place hold Request article Add to cart (remove)
		Yellow : cómo crear una cultura de servicio y ponerse la camiseta por los clientes / David Gómez. by Gómez, David [autor.]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Bogotá : Ediciones B, 2018Other title: Yellow : cómo crear una cultura de servicio y ponerse la camiseta por los clientes. Parábola empresarial inspirada en hechos de la vida real /.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / G569y 2018. Place hold Request article Add to cart (remove)
		La Calidad del servicio : a la conquista del cliente / Jacques Horovitz ; prólogo de Gilbert Trigano ; revisor técnico José Santos Arrebola. by Horovitz, Jacques, 1947- [autor.] \| Santos Arrebola, José L \| Trigano, Gilbert. Series: Serie McGraw\Hill de managementMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: French Publisher: Madrid ; Bogotá : McGraw\Hill, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / H292c. Place hold Request article Add to cart (remove)
		Cómo lograr la calidad en bienes y servicios / Raúl Cárdenas Herrera ; prólogo de José Peón Escalante. by Cárdenas Herrera, Raúl A [autor.] \| Peón Escalante, José. Series: Area ingeniería industrialMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Grupo Noriega Editores, Editorial Limusa, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C266c. Place hold Request article Add to cart (remove)
		La gerencia y el control total de calidad / Fernando Sánchez Paredes. by Sánchez Paredes, Fernando [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Santafé de Bogotá : Ediciones Bancarias y Financieras, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / S211g. Place hold Request article Add to cart (remove)

Hola