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		Customer service connection. Material type: Film; Type of visual material: videorecording ; Audience: General; Language: English Publisher: [Washington D.C.] : [s.e.], [1990]Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.85 / C984 1990. Place hold Request article Add to cart (remove)
		Atención al cliente : guía práctica de técnicas y estrategias / Renata Paz Couso. by Paz Couso, Renata [autor.]. Series: MercadeoMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Ideaspropias Editorial, 2010Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / P348a 2010. Place hold Request article Add to cart (remove)
		Cómo conceder crédito con utilidades : parámentros que permiten analizar y evaluar las condiciones en que se puede conceder un crédito acertadamente / Manuel Estévez-Bretón Angarita. by Estévez - Brentón A., Manuel. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.15 / E799co 1993. Place hold Request article Add to cart (remove)
		La recepcionista como Imagen de la Empresa : la recepción como primer punto de servicio / Clara Castañeda Cortés. by Castañeda Cortés, Clara. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1988Availability: Items available for loan: Biblioteca CESA (1)Call number: I651.3 / C346r 1988. Place hold Request article Add to cart (remove)
		Calidad de Atención y Servicio al Cliente : programa interno Colpatria / José Sixto Buitrago. by Buitrago, José Sixto. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 2001Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.812 / B932p 2001. Place hold Request article Add to cart (remove)
		La recepción la primera imagen de su empresa : conocimientos y habilidades para atender la recepción de la Empresa / Martha Inés Bernal Trujillo. by Bernal Trujillo, Martha Inés. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1987Availability: Items available for loan: Biblioteca CESA (1)Call number: I651.3 / B517r 1987. Place hold Request article Add to cart (remove)
		Atención al público : cómo optimizar la estrategia de servicios a través de la excelente atención al público / Martha Inés Bernal Trujillo. by Bernal Trujillo, Martha Inés. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1986Availability: Items available for loan: Biblioteca CESA (1)Call number: I651.3 / B517a 1986. Place hold Request article Add to cart (remove)
		Atención al público : cómo optimizar la estrategia de servicios a través de la excelente atención al público / Martha Inés Bernal Trujillo. by Bernal Trujillo, Martha Inés. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1985Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.812 / B517pu 1985. Place hold Request article Add to cart (remove)
		Calidad y servicio al cliente Ventajas competitivas : seminario interno Ericsson de Colombia S.A. / Elizabeth Richoux, Lucía González de Taborda. by González de Taborda, Lucía \| Richoux, Elizabeth. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / R533se 1995. Place hold Request article Add to cart (remove)
		Atención y servicio al cliente personal y telefónico : programa interno Ciudadela Comercial Unicentro / Lucía González de Taborda. by González de Taborda, Lucía. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 2001Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.812 / G643s 2001. Place hold Request article Add to cart (remove)
		Atención y servicio al cliente personal y telefónico : KPMG Peat Marwick / Lucía de Taborda, Elizabeth Richoux. by Richoux, Elizabeth \| Taborda De, Lucía. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1998Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.812 / T114a 1998. Place hold Request article Add to cart (remove)
		La gerencia y el control total de calidad / Fernando Sánchez Paredes. by Sánchez Paredes, Fernando [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Santafé de Bogotá : Ediciones Bancarias y Financieras, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / S211g. Place hold Request article Add to cart (remove)
		Gestión de la atención al cliente / Andrew Brown. by Brown, Andrew [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1992Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / B877g, ... Place hold Request article Add to cart (remove)
		Cómo mejorar la imagen de su empresa / Sophie de Menthon ; traducción de Rafael Lefort. by Menthon, Sophie De [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Barcelona : Gestion 2000, 1993Availability: Items available for loan: Biblioteca CESA (2)Call number: 659.11 / M549c, ... Place hold Request article Add to cart (remove)
		Calidad = I know it when i see it : la conozco cuando la veo : preguntele a sus clientes y cumpla con sus expectativas / American Management Association ; John Guaspari. by American Management Asociation \| Guaspari, John \| Kinney, Jamie. Series: Video kit de capacitaciónMaterial type: Film; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Bogotá : P & B producciones, 1998Other title: I know it when i see it.Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.568 / AM512c 1998, ... Place hold Request article Add to cart (remove)
		Los 100 errores de la experiencia de cliente / Juan Carlos Alcaide . by Alcaide Casado, Juan Carlos [autor.]. Series: DivulgaciónMaterial type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Madrid : ESIC, 2015Other title: Los cien errores de la experiencia de cliente /.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / A346c 2015. Place hold Request article Add to cart (remove)
		Calidad = I know it when i see it : la conozco cuando la veo : preguntele a sus clientes y cumpla con sus expectativas / American Management Association ; John Guaspari. by American Management Asociation \| Guaspari, John \| Kinney, Jamie. Series: Video kit de capacitaciónMaterial type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Bogotá : P & B producciones, 1998Other title: I know it when i see it.Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / AM512c 1998, ... Place hold Request article Add to cart (remove)

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