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		Marketing management : a relationship approach / Svend Hollensen. by Hollensen, Svend [autor.]. Edition: Third. Edition.Material type: Text; Format: electronic available online ; Literary form: Not fiction ; Audience: General; Language: English Publisher: [London] : Pearson, 2015Availability: Items available for loan: Biblioteca CESA (1)Call number: EBR658.8 / H722m 2015. Place hold Request article Add to cart (remove)
		Marketing digital : navegando en aguas digitales sumérgete conmigo / Yi Min Shum Xie. by Shum Xie, Yi Min [autor.]. Edition: 2da. edición .Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Bogotá : Ediciones de la U, 2019Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.84 / SH562m 2019. Place hold Request article Add to cart (remove)
		Marketing digital : para dummies / Aitor Contreras...[y otros]. by Contreras, Aitor [autor.] \| García, Isra \| Ronco, Víctor \| Rubio, Álex \| Valdelvira, Oscar. Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Bogotá : Planeta ; Para dummies, 2019Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.84 / M345m 2019. Place hold Request article Add to cart (remove)
		Customer experience : 22 international CX professionals share their current best-thinking on achieving impact and visibility through world-class best-practice CX / Editor Andrew Priestley. by Priestley, Andrew [editor .]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: Reino Unido : Writing Matters, 2019Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / C987c 2019. Place hold Request article Add to cart (remove)
		The customer experience book : how to design, measure and improve customer experience in your business / Alan Pennington. by Pennington, Alan [autor.]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: Reino Unido ; New York, Pearson, 2016Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / P414c 2016, ... Place hold Request article Add to cart (remove)
		Atención estratégica al cliente : cómo gestionar la experiencia del cliente para aumentar el boca a boca positivo, desarrollar la lealtad y maximizar las ganancias / John A. Goodman ; traduccion de Daniela Rodrigues Gesualdi ; revisión técnica del Dr. Carlos Galli. by Goodman, John A [autor.] \| Rodrigues Gesualdi, Daniela [traductor .] \| Galli, Carlos Alberto [revisión técnica .]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Original language: English Publisher: Buenos Aires : Pluma Digital Ediciones, 2014Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / G653a 2014. Place hold Request article Add to cart (remove)

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