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		Relevancia : el futuro de las organizaciones pasa por construir experiencias digitales más oportunas, cercanas e inteligentes / David Boronat, Richard Johnson. by Boronat, David [autor.] \| Johnson Hurtado, Richard [autor.]. Edition: Primera edición.Material type: Text; Nature of contents: ; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Madrid : Europa Ediciones, 2022Copyright date: ©2022Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / B736 2022. Place hold Request article Add to cart (remove)
		Más allá de la comunincación interna : la intracomunicación. Diez estrategias para la implementación de valores y la conquista del comportamiento espontáneo de los empleados / Joan Elías y José Mascaray. by Elías, Joan [autor.] \| Mascaray, José [autor.]. Edition: Primera edición.Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Barcelona : Ediciones Gestión 2000, S.A., 2003Copyright date: ©2003. Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.45 / EL42 2003. Place hold Request article Add to cart (remove)
		Mobile marketing : estrategia y transformación digital / Jesús Hernández Ruiz. by Hernández Ruiz, Jesús, 1966- [autor,]. Edition: Primera edición.Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: [Madrid], España : Editorial Publixed, 2017Other title: Mobile marketing : estrategia y transformación digital. Las claves para entender la transformación digital mobile.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.87 / H557 2017. Place hold Request article Add to cart (remove)
		The ten principles behind great customer experience / Matt Watkinson. by Watkinson, Matt [autor.]. Edition: Primera edición.Material type: Text; Nature of contents: ; Literary form: Not fiction ; Audience: General; Language: English Publisher: Harlow, Inglaterra : Financial Times, 2013Copyright date: ©2013Other title: The 10 principles behind great customer experience.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / W336 2013. Place hold Request article Add to cart (remove)
		Converted : the data-driven way to win customer's hearts / Neil Hoyne. by Hoyne, Neil [autor.]. Edition: Primera edición.Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: Nueva York : Penguin Random House, 2022Copyright date: ©2022Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / H867 2022. Place hold Request article Add to cart (remove)
		Geolocalización para captar y fidelizar clientes : aprende geolocalización resolviendo las 9 preguntas más importantes de marketing, ventas y expansión / Omar Arce Torreblanca. by Arce Torreblanca, Omar [autor.]. Edition: Primera edición.Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: [Orlando, Florida] ; [Publicado de forma independiente], 2021Copyright date: ©2021Other title: Geo localización para captar y fidelizar clientes : aprende geolocalización resolviendo las 9 preguntas más importantes de marketing, ventas y expansión / .Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / AR668 2021. Place hold Request article Add to cart (remove)
		Making yourself indispensable : the power of personal accountability / Mark Samuel. by Samuel, Mark, 1954- [autor.]. Edition: Primera edición.Material type: Text; Nature of contents: ; Literary form: Not fiction ; Audience: General; Language: English Publisher: Nueva York : Porfolio, Penguin Group, 2012Copyright date: ©2012. Availability: Items available for loan: Biblioteca CESA (1)Call number: 650.1 / SA193 2012. Place hold Request article Add to cart (remove)
		Customer-centric leadership : 8 principles for a customer-centric culture / Sydney Brouwer ; traducción de Bodie Brouwer. by Brouwer, Sydney [autor.] \| Brouwer, Bodei [traductor]. Edition: Primera edición.Material type: Text; Format: print ; Literary form: Not fiction Language: English Original language: Dutch Publisher: Amsterdam : Sydney Brouwer, 2019Other title: Customer centric leadership : eight principles for a customer centric culture.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / B876 2019. Place hold Request article Add to cart (remove)
		Cómo construir una storybrand : clarifica tu mensaje para que la gente te escuche / Donald Miller ; traducción de Helena Álvarez de la Miyar. by Miller, Donald E [autor.] \| Álvarez de la Miyar, Helena [traductora.]. Series: Gestión del conocimientoEdition: Primera edición.Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Original language: English Publisher: Madrid : Penguin Random House, Ediciones Urano, Empresa Activa, 2018Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.827 / M647c 2018. Lists: FilBo 2023. Place hold Request article Add to cart (remove)
		What customers crave : how to create relevant and memorable experiences at every touchpoint / Nicholas J. Webb. by Webb, Nicholas J, 1958- [autor]. Edition: Primera ediciónMaterial type: Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Summary language: English Publisher: New York : American Management Association, 2017Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / W365w 2017. Place hold Request article Add to cart (remove)
		What your customer wants and can't tell you : unlocking consumer brains with the science of behavioral economics / Melina Palmer. by Palmer, Melina [autor]. Edition: Primera ediciónMaterial type: Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Summary language: English Publisher: Coral Gables : Mango Publishing, 2021Other title: Unlocking consumer decisions with the science of behavioral economics.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.834 / P173w 2021. Place hold Request article Add to cart (remove)
		Be our guest : perfecting the art of customer service / by Disney Institute with Theodore Kinni ; foreword by Robert A. Iger. by Kinni, Theodore B, 1956- [autor] \| Iger, Robert A [prólogo] \| Disney Institute [autor]. Edition: Primera ediciónMaterial type: Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Summary language: English Publisher: New York : Disney Editions, 2011Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / B365 2011. Place hold Request article Add to cart (remove)
		Marketing communications : offline and online integration, engagement and analytics / P. R. Smith and Ze Zook. by Smith, Paul Russell, 1957- [autor] \| Zook, Ze [autor]. Edition: Sexta ediciónMaterial type: Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Summary language: English Publisher: London : KoganPage, 2016Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.83 / SM642m 2016. Place hold Request article Add to cart (remove)
		Power and progress : our thousand-year struggle over technology and prosperity / Daron Acemoglu and Simon Johnson. by Acemoglu, Daron [autor] \| Johnson, Simon [autor]. Edition: Primera ediciónMaterial type: Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Summary language: English Publisher: New York : PublicAffairs, 2023Availability: Items available for loan: Biblioteca CESA (1)Call number: 338.064 / AC173p 2023. Place hold Request article Add to cart (remove)
		Artificial intelligence and education : a critical view through the lens of human rights, democracy and the rule of law / Wayne Holmes, Jen Persson, Irene-Angelica Chounta, Barbara Wasson and Vania Dimitrova. by Holmes, Wayne, 1959- [autor] \| Persson, Jen [autor] \| Chounta, Irene-Angelica [autor] \| Wasson, Barbara [autor] \| Dimitrova, Vania, 1965- [autor]. Edition: Sixth editionMaterial type: Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Language: English Publisher: Strasbourg : Council of Europe, 2022Availability: Items available for loan: Biblioteca CESA (2)Call number: 370.7 / AR791 2022, ... Place hold Request article Add to cart (remove)
		Corporate reputation : 12 steps to safeguarding and recovering reputation / Leslie Gaines-Ross. by Gaines-Ross, Leslie [autor]. Material type: Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Language: English Publisher: Hoboken, N.J. : John Wiley & Sons, 2008Other title: Twelve steps to safeguarding and recovering reputation.Availability: Items available for loan: Biblioteca CESA (1)Call number: 659.2 / G142c 2008. Place hold Request article Add to cart (remove)
		Rethinking competitive advantage : new rules for the digital age / Ram Charan and Geri Willigan. by Charan, Ram, 1939- [autor] \| Willigan, Geri [autor]. Edition: First editionMaterial type: Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Language: English Publisher: United Kingdom : Random House Business, 2021Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4 / C469r 2021. Place hold Request article Add to cart (remove)

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