Results of search for '48284' › Biblioteca CESA catalog

Results
		Successful marketing for service organizations / Eugene M. Johnson, Eberhard E. Scheuing. by Johnson, Eugene M [autor.] \| Scheving, Eberhard E [coautor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : American Management Association, 1982Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / J661s. Place hold Request article Add to cart (remove)
		Estrategias actualizadas de marketing / Marketing Data Ltda. by Marketing Data Ltda [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Marketing Data Ltda, 1987Availability: Items available for loan: Biblioteca CESA (1)Call number: R658.8 / M345e. Place hold Request article Add to cart (remove)
		Delivering knock your socks off service / Kristin Anderson, Ron Zemke. by Anderson, Kristin, 1962- [autor.] \| Zemke, Ron. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : Amacom, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / A545d. Place hold Request article Add to cart (remove)
		Product plus : how product + service = competitive advantage / Christopher Lovelock. by Lovelock, Christopher H [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : McGraw\Hill, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / L898p. Place hold Request article Add to cart (remove)
		Marketing al revés : cómo convertir a sus anteriores clientes en sus mejores clientes / George R. Walther ; traducción Octavio Posada Salazar, María Victoria Mejía Duque. by Walther, George R [autor.] \| Mejía Duque, María Victoria [traductor] \| Posada Salazar, Octavio [traductor] \| Rodríguez A., Luz M [editor]. Edition: Editora Luz M. Rodríguez A.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Santafé de Bogotá : McGraw\Hill, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / W237m. Place hold Request article Add to cart (remove)
		Uno por uno : el marketing del Siglo XXI / Don Peppers. by Peppers, Don [autor.] \| Rogers, Martha [autor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Buenos Aires : Javier Vergara, 1996Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.812 / P424m, ... Place hold Request article Add to cart (remove)
		La esencia de la mercadotecnia de servicios / Adrian Payne ; traducción Luis J. Díaz Mena ; revisión técnica Marcela Benassini Félix. by Payne, Adrian [autor.] \| Benassini, Marcela [revisión] \| Díaz Mena, Luis J [traductor]. Series: Colección pearson de marketing ; 2Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México ; Bogotá : Prentice Hall Hispanoamericana, 1996Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.82 / P346e, ... Place hold Request article Add to cart (remove)
		La esencia del marketing / selección de Robert J. Dolan ; traducción Adriana de Hassan. by Bernal, Armando [editor] \| Dolan, Robert J [compilador] \| Hassan, Adriana de [traductor] \| Monárez, Lucrecia [editor]. Edition: Edición Armando Bernal, Lucrecia Monárez.Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Original language: English Publisher: Barcelona ; Santafé de Bogotá : Grupo Editorial Norma, 1995Availability: Items available for loan: Biblioteca CESA (4)Call number: 658.8 / D659e, ... Place hold Request article Add to cart (remove)
		El marketing como estrategia : claves para innovar y lograr crecimientos sostenidos / Nirmalya Kumar ; traducción Marta García Madera. by Kumar, Nirmalya [autor.] \| García Madera, Marta [traductor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Barcelona : Ediciones Deusto, 2005Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / K963m, ... Place hold Request article Add to cart (remove)
		Nuevos fundamentos de mercadotecnia : hacia el liderazgo del mercado / Lourdes Munch Galindo, Paloma Sandoval. by Münch Galindo, Lourdes [autor.] \| Sandoval, Paloma. Series: Biblioteca de administraciónMaterial type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: México : Trillas, 2005Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / M963m, ... Place hold Request article Add to cart (remove)
		Estrategia de marketing / O. C. Ferrell, Michael D. Hartline ; traducción Verania de Parres. by Ferrell, O.C, 1943- [autor.]. Edition: 3a edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México : Thomson, 2006Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / F383e, ... Not available: Biblioteca CESA: Damaged (1). Place hold Request article Add to cart (remove)
		Administración del producto / Donald R. Lehmann, Russell S. Winer ; revisión técnica Diana Dávila R. ; traducción Jorge Humberto Romo Muñoz y José del Carmen Pecina. by Lehmann, Donald R [autor.] \| Dávila R., Diana [revisión] \| Mares Chacón, Jesús [editor] \| Pecina, José Del Carmen \| Romo Múño, José Humberto [traductor] \| Winer, Russell S. Edition: 4a. edition / Jesús Mares Chacón.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México : Interamericana, 2007Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.575 / L528a. Place hold Request article Add to cart (remove)
		Gestión por categorías : optimización del surtido / Francisco Serra Sedeno, Alberto Morant Cimas. by Serra Sedeño, Francisco [autor.] \| Morant Cimas, Alberto. Series: Libros profesionales de empresaMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : ESIC, 2010Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / S487g. Place hold Request article Add to cart (remove)
		Eso es lo que llamo buen servicio al cliente : trate a los clientes como usted quisiera ser tratado = That's what i call customer service / productor ejecutivo Arthur C. Passante ; director James A. Rogers ; escrito por David Lewis y Arthur L. Swerdloff. by Rogers, James A [director] \| Guaspari, Jhon \| Passante, Arthur C [productor] \| Lewis, David [escritor.]. Series: Video kit de capacitaciónMaterial type: Film; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Bogotá : Producciones P&B; Atrix Media, 1999Other title: That's what i call customer service.Availability: Items available for loan: Biblioteca CESA (5)Call number: 658.8 / ES76 1999, ... Place hold Request article Add to cart (remove)
		El sistema de satisfacción del cliente en la calidad total : como definir estándares y procesos en función del cliente / Reinaldo Santos Gianni. by Santos Gianni, Reinaldo. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / S237s 1991. Place hold Request article Add to cart (remove)
		El triángulo del mercadeo : cliente - producto - mercado / Carlos Díaz Cortés. by Díaz Cortés, Carlos [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / D542me 1994. Place hold Request article Add to cart (remove)
		El triángulo del mercadeo : cliente - producto - mercado / Carlos Díaz Cortés. by Díaz Cortés, Carlos [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / D542t 1994. Place hold Request article Add to cart (remove)
		Clientes de por vida / Gerardo González Uribe; Cesa, Incolda. by González Uribe, Gerardo \| Colegio de Estudios Superiores de Administración. Cesa \| Incolda. Series: Colección video empresarialMaterial type: Film; Type of visual material: videorecording Language: Spanish Publisher: Bogotá : P&B, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643ve 1997. Place hold Request article Add to cart (remove)
		Servicio al Cliente y Telemercadeo : seminario interno Publicar Contact Center / Lucía González de Taborda. by González de Taborda, Lucía. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 2001Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643s 2001. Place hold Request article Add to cart (remove)
		Servicio excelente al Cliente / Lucía G. de Taborda, Elizabeth Richoux. by G. de Taborda, Lucía \| Richoux, Elizabeth. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643s. Place hold Request article Add to cart (remove)

		Successful marketing for service organizations / Eugene M. Johnson, Eberhard E. Scheuing. by Johnson, Eugene M [autor.] \| Scheving, Eberhard E [coautor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : American Management Association, 1982Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / J661s. Place hold Request article Add to cart (remove)
		Estrategias actualizadas de marketing / Marketing Data Ltda. by Marketing Data Ltda [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Marketing Data Ltda, 1987Availability: Items available for loan: Biblioteca CESA (1)Call number: R658.8 / M345e. Place hold Request article Add to cart (remove)
		Delivering knock your socks off service / Kristin Anderson, Ron Zemke. by Anderson, Kristin, 1962- [autor.] \| Zemke, Ron. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : Amacom, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / A545d. Place hold Request article Add to cart (remove)
		Product plus : how product + service = competitive advantage / Christopher Lovelock. by Lovelock, Christopher H [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : McGraw\Hill, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / L898p. Place hold Request article Add to cart (remove)
		Marketing al revés : cómo convertir a sus anteriores clientes en sus mejores clientes / George R. Walther ; traducción Octavio Posada Salazar, María Victoria Mejía Duque. by Walther, George R [autor.] \| Mejía Duque, María Victoria [traductor] \| Posada Salazar, Octavio [traductor] \| Rodríguez A., Luz M [editor]. Edition: Editora Luz M. Rodríguez A.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Santafé de Bogotá : McGraw\Hill, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / W237m. Place hold Request article Add to cart (remove)
		Uno por uno : el marketing del Siglo XXI / Don Peppers. by Peppers, Don [autor.] \| Rogers, Martha [autor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Buenos Aires : Javier Vergara, 1996Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.812 / P424m, ... Place hold Request article Add to cart (remove)
		La esencia de la mercadotecnia de servicios / Adrian Payne ; traducción Luis J. Díaz Mena ; revisión técnica Marcela Benassini Félix. by Payne, Adrian [autor.] \| Benassini, Marcela [revisión] \| Díaz Mena, Luis J [traductor]. Series: Colección pearson de marketing ; 2Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México ; Bogotá : Prentice Hall Hispanoamericana, 1996Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.82 / P346e, ... Place hold Request article Add to cart (remove)
		La esencia del marketing / selección de Robert J. Dolan ; traducción Adriana de Hassan. by Bernal, Armando [editor] \| Dolan, Robert J [compilador] \| Hassan, Adriana de [traductor] \| Monárez, Lucrecia [editor]. Edition: Edición Armando Bernal, Lucrecia Monárez.Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Original language: English Publisher: Barcelona ; Santafé de Bogotá : Grupo Editorial Norma, 1995Availability: Items available for loan: Biblioteca CESA (4)Call number: 658.8 / D659e, ... Place hold Request article Add to cart (remove)
		El marketing como estrategia : claves para innovar y lograr crecimientos sostenidos / Nirmalya Kumar ; traducción Marta García Madera. by Kumar, Nirmalya [autor.] \| García Madera, Marta [traductor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Barcelona : Ediciones Deusto, 2005Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / K963m, ... Place hold Request article Add to cart (remove)
		Nuevos fundamentos de mercadotecnia : hacia el liderazgo del mercado / Lourdes Munch Galindo, Paloma Sandoval. by Münch Galindo, Lourdes [autor.] \| Sandoval, Paloma. Series: Biblioteca de administraciónMaterial type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: México : Trillas, 2005Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / M963m, ... Place hold Request article Add to cart (remove)
		Estrategia de marketing / O. C. Ferrell, Michael D. Hartline ; traducción Verania de Parres. by Ferrell, O.C, 1943- [autor.]. Edition: 3a edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México : Thomson, 2006Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / F383e, ... Not available: Biblioteca CESA: Damaged (1). Place hold Request article Add to cart (remove)
		Administración del producto / Donald R. Lehmann, Russell S. Winer ; revisión técnica Diana Dávila R. ; traducción Jorge Humberto Romo Muñoz y José del Carmen Pecina. by Lehmann, Donald R [autor.] \| Dávila R., Diana [revisión] \| Mares Chacón, Jesús [editor] \| Pecina, José Del Carmen \| Romo Múño, José Humberto [traductor] \| Winer, Russell S. Edition: 4a. edition / Jesús Mares Chacón.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México : Interamericana, 2007Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.575 / L528a. Place hold Request article Add to cart (remove)
		Gestión por categorías : optimización del surtido / Francisco Serra Sedeno, Alberto Morant Cimas. by Serra Sedeño, Francisco [autor.] \| Morant Cimas, Alberto. Series: Libros profesionales de empresaMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : ESIC, 2010Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / S487g. Place hold Request article Add to cart (remove)
		Eso es lo que llamo buen servicio al cliente : trate a los clientes como usted quisiera ser tratado = That's what i call customer service / productor ejecutivo Arthur C. Passante ; director James A. Rogers ; escrito por David Lewis y Arthur L. Swerdloff. by Rogers, James A [director] \| Guaspari, Jhon \| Passante, Arthur C [productor] \| Lewis, David [escritor.]. Series: Video kit de capacitaciónMaterial type: Film; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Bogotá : Producciones P&B; Atrix Media, 1999Other title: That's what i call customer service.Availability: Items available for loan: Biblioteca CESA (5)Call number: 658.8 / ES76 1999, ... Place hold Request article Add to cart (remove)
		El sistema de satisfacción del cliente en la calidad total : como definir estándares y procesos en función del cliente / Reinaldo Santos Gianni. by Santos Gianni, Reinaldo. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / S237s 1991. Place hold Request article Add to cart (remove)
		El triángulo del mercadeo : cliente - producto - mercado / Carlos Díaz Cortés. by Díaz Cortés, Carlos [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / D542me 1994. Place hold Request article Add to cart (remove)
		El triángulo del mercadeo : cliente - producto - mercado / Carlos Díaz Cortés. by Díaz Cortés, Carlos [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / D542t 1994. Place hold Request article Add to cart (remove)
		Clientes de por vida / Gerardo González Uribe; Cesa, Incolda. by González Uribe, Gerardo \| Colegio de Estudios Superiores de Administración. Cesa \| Incolda. Series: Colección video empresarialMaterial type: Film; Type of visual material: videorecording Language: Spanish Publisher: Bogotá : P&B, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643ve 1997. Place hold Request article Add to cart (remove)
		Servicio al Cliente y Telemercadeo : seminario interno Publicar Contact Center / Lucía González de Taborda. by González de Taborda, Lucía. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 2001Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643s 2001. Place hold Request article Add to cart (remove)
		Servicio excelente al Cliente / Lucía G. de Taborda, Elizabeth Richoux. by G. de Taborda, Lucía \| Richoux, Elizabeth. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643s. Place hold Request article Add to cart (remove)

Refine your search

Availability

Authors

Collections

Item types

Locations

Series

Topics

Your search returned 30 results.