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		The mom test : how to talk to customers & learn if your business is a good idea when everyone is lying to you / Rob Fitzpatrick. by Fitzpatrick, Rob [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: [Washington D.C.] : Foundercentric, 2013Online access: Recurso digital Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / F559m 2013. Place hold Request article Add to cart (remove)
		Atención al cliente : guía práctica de técnicas y estrategias / Renata Paz Couso. by Paz Couso, Renata [autor.]. Series: MercadeoMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Ideaspropias Editorial, 2010Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / P348a 2010. Place hold Request article Add to cart (remove)
		Cómo alcanzar el dominio del mercado estratégico global de servicio al cliente / Colegio de Estudios Superiores de Administración - CESA ; conferencista Dr. Jhon Tschohl. by Colegio de Estudios Superiores de Administración - CESA \| Tschohl, John. Material type: Sound; Audience: General; Language: Spanish Publisher: [Bogotá] : Colegio de Estudios Superiores de Administración - CESA, 2003Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / C691c 2003. Place hold Request article Add to cart (remove)
		Gerencia del servicio / Colegio de Estudios Superiores de Administración - CESA ; conferencista Dr. Fernando Sánchez P. by Colegio de Estudios Superiores de Administración - CESA \| Sánchez Paredes, Fernando. Series: Diálogos empresarialesMaterial type: Sound; Audience: General; Language: Spanish Publisher: [Bogotá] : Colegio de Estudios Superiores de Administración - CESA, 2002Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / C691g 2002. Place hold Request article Add to cart (remove)

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