Results of search for 'ccl=copydate:"1993." and location:1 and location:1'

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		Calidad total en la gestión de servicios : Cómo lograr el equilibrio entre las percepciones y las expectativas de los consumidores / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry ; traducción Claudio L. Soriano Soriano. by Zeithaml, Valarie A [autor.] \| Berry, Leonard L \| Parasuraman, A \| Soriano Soriano, Claudio L [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / Z48c. Place hold Request article Add to cart (remove)
		Cambios creativos en servicios / James L. Heskett, W. Earl Sasser, Jr., Christopher W. L. Hart ; traducción Ignacio Ma. Martínez de Onate. by Heskett, James L [autor.] \| Martínez de Oñate, Ignacio María [traductor] \| Sasser, Earl, Jr \| Hart, Christopher W. L. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / H583c. Place hold Request article Add to cart (remove)
		La profesión de vender : técnicas de formación y entrenamiento / Pat Weymes ; traducción Prolingua, traductora Gisela Conde ; dirección y revisión técnica Caridad Clemente Aparicio. by Weymes, Pat [autor.] \| Clemente Aparicio, Caridad [revisión] \| Conde, Gisela [traductor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.85 / W549p. Place hold Request article Add to cart (remove)
		Auditorias de calidad para mejorar su comportamiento / Dennis R. Arter ; versión española por Jesús Nicolau Medina, Mercedes Gonzalbes Ballester. by Arter, Dennis R [autor.] \| Gonzalbes Ballester, Mercedes \| Nicolau Medina, Jesús. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Diaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / A786a. Place hold Request article Add to cart (remove)
		Opportunities in direct marketing careers / Anne Basye ; foreword by Jim Kobs. by Basye, Anne [autor.]. Series: VGM opportunities seriesMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Lincolnwood, Ill : VGM Career Horizons, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / B297o. Place hold Request article Add to cart (remove)
		Essentiales of media planning : a marketing viewpoint / Arnold M. Barban, Steven M. Cristol, Frank J. Kopec. by Barban, Arnold M. - Cristol, Steven M [coautor]. Edition: 3 edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Illinois : NTC Business Books, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 659.1 / B228e. Place hold Request article Add to cart (remove)
		AMA complete guide to small business marketing / Kenneth J Cook. by Cook, Kenneth J. (Kenneth Joseph) [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Lincolnwood, Ill : NTC Business Books, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / C771a. Place hold Request article Add to cart (remove)
		Marketing by matrix : 100 practical ways to improve your strategic and tactical marketing / Malcolm McDonald & John W Leppard. by McDonald, Malcolm [autor.] \| Leppard, John. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: [Lincolnwood] : NTC Business Books, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / M113m. Place hold Request article Add to cart (remove)
		Titulos Valor / Bolsa de Bogotá. by Bolsa de Bogotá. Edition: 2 edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Bolsa de Bogotá, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 346.09 / B687t. Place hold Request article Add to cart (remove)
		Reengineering the corporation : a manifesto for business revolution / Michael Hammer & James Champy. by Hammer, Michael, 1948-2008 [autor.] \| Champy, James, 1942-. Edition: First edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : HarperBusiness, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / H224r. Place hold Request article Add to cart (remove)
		Principios de finanzas corporativas / Richard A. Brealey, Stewart C. Myers ; traducción Carmen Ansotegui Olcoz, Manuel A. Espitia Escuer, Julio Jiménez Martínez ; revisión técnica Prosper Lamothe. by Brealey, Richard A [autor.] \| Ansotegui Olcoz, María Del Carmen [traductor] \| Espitia Escuer, Manuel A [traductor] \| Jiménez Martínez, Julio [traductor] \| Lamothe Fernández, Prosper [revisión] \| Myers, Stewart C. Edition: 4a edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : McGraw\Hill, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.15 / B828p. Place hold Request article Add to cart (remove)
		Estrategia de empresa y recursos humanos : una visión dinámica de la empresa / Juan Ignacio Elorduy Mota. by Elorduy Mota, Juan Ignacio [autor.]. Series: Serie McGraw\Hill de managementMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : McGraw\Hill, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.3 / E48e. Place hold Request article Add to cart (remove)
		Ventas : hablan los maestros / Barry J. Farber, Joyce Wycoff ; traducción Jesús Villamizar Herrera, asesoría y revisión técnica Humberto Serna Gómez. by Farber, Barry J [autor.] \| Serna Gómez, Humberto [revisión] \| Villamizar Herrera, Jesús [traductor] \| Wycoff, Joyce. Series: Serie empresarial LegisMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Santafé de Bogotá : Fondo Editorial Legis, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.85 / F219v. Place hold Request article Add to cart (remove)
		Crear empresas : misión de todos / Jorge E. Jiménez P., Melquicedec Lozano P., Rodrigo Varela V. by Jiménez P., Jorge E [autor.] \| Lozano P., Melquicedec \| Varela V., Rodrigo. Series: Serie textos universitarios del Icesi ; 21Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Cali : Instituto Colombiano de Estudios Superiores de INCOLDA, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.04 / J61c. Place hold Request article Add to cart (remove)
		La dirección de personal en la empresa : guía sobre el comportamiento en las organizaciones / John W. Hunt ; prólogo de Pilar Rojo Mata ; traducción Francisco Ortiz Chaparro. by Hunt, John W [autor.] \| Ortíz Chaparro, Francisco [traductor] \| Rojo Mata, Pilar. Series: Serie McGraw\Hill de managementMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid ; Santafé de Bogotá : McGraw\Hill, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.3 / H939d. Place hold Request article Add to cart (remove)
		El poder en las organizaciones : política e influencia en una empresa / Jeffrey Pfeffer ; traducción José Real Gutiérrez. by Pfeffer, Jeffrey [autor.] \| Real Gutiérrez, José [traductor]. Series: Serie McGraw Hill de managementMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : McGraw\Hill, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4012 / P524p. Place hold Request article Add to cart (remove)
		Dirección de la mercadotecnia : análisis, planeación, implementación y control / Phillip Kotler ; traducción: Eugenia Rosete Solis, Mercedes Córdoba y Magro. by Kotler, Philip [autor.]. Edition: 7a edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Prentice\Hall Hispanoamericana, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / K874d. Place hold Request article Add to cart (remove)
		Las tres dimensiones del marketing de servicios : marketing tradicional, marketing interactivo, marketing interno / director de la colección Claudio L. Soriano Soriano. by Soriano Soriano, Claudio L [autor.]. Series: Biblioteca de Manuales prácticos de MarketingMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Diaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.82 / M297t. Place hold Request article Add to cart (remove)
		Lo que las empresas deben hacer para lograr una transformación total : guía para crear y dirigir el cambio / Richard Beckhard, Wendy Pritchard ; traducción Jorge Cárdenas Nannetti. by Beckhard, Richard [autor.] \| Cárdenas Nannetti, Jorge, 1906- [traductor] \| Pritchard, Wendy. Series: Empresas y empresarios \| Interes generalEdition: Edición Armando Bernal.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Bogotá : Grupo Editorial Norma, 1993Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.4012 / B396l, ... Place hold Request article Add to cart (remove)
		Fondos de garantia y sus posibilidades para la microempresa / katherine Stearns. by Stearns, Katherine [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Santafé de Bogotá : Acción Internacional, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 332.671 / S799f. Place hold Request article Add to cart (remove)

		Calidad total en la gestión de servicios : Cómo lograr el equilibrio entre las percepciones y las expectativas de los consumidores / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry ; traducción Claudio L. Soriano Soriano. by Zeithaml, Valarie A [autor.] \| Berry, Leonard L \| Parasuraman, A \| Soriano Soriano, Claudio L [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / Z48c. Place hold Request article Add to cart (remove)
		Cambios creativos en servicios / James L. Heskett, W. Earl Sasser, Jr., Christopher W. L. Hart ; traducción Ignacio Ma. Martínez de Onate. by Heskett, James L [autor.] \| Martínez de Oñate, Ignacio María [traductor] \| Sasser, Earl, Jr \| Hart, Christopher W. L. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / H583c. Place hold Request article Add to cart (remove)
		La profesión de vender : técnicas de formación y entrenamiento / Pat Weymes ; traducción Prolingua, traductora Gisela Conde ; dirección y revisión técnica Caridad Clemente Aparicio. by Weymes, Pat [autor.] \| Clemente Aparicio, Caridad [revisión] \| Conde, Gisela [traductor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.85 / W549p. Place hold Request article Add to cart (remove)
		Auditorias de calidad para mejorar su comportamiento / Dennis R. Arter ; versión española por Jesús Nicolau Medina, Mercedes Gonzalbes Ballester. by Arter, Dennis R [autor.] \| Gonzalbes Ballester, Mercedes \| Nicolau Medina, Jesús. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Diaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / A786a. Place hold Request article Add to cart (remove)
		Opportunities in direct marketing careers / Anne Basye ; foreword by Jim Kobs. by Basye, Anne [autor.]. Series: VGM opportunities seriesMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Lincolnwood, Ill : VGM Career Horizons, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / B297o. Place hold Request article Add to cart (remove)
		Essentiales of media planning : a marketing viewpoint / Arnold M. Barban, Steven M. Cristol, Frank J. Kopec. by Barban, Arnold M. - Cristol, Steven M [coautor]. Edition: 3 edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Illinois : NTC Business Books, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 659.1 / B228e. Place hold Request article Add to cart (remove)
		AMA complete guide to small business marketing / Kenneth J Cook. by Cook, Kenneth J. (Kenneth Joseph) [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Lincolnwood, Ill : NTC Business Books, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / C771a. Place hold Request article Add to cart (remove)
		Marketing by matrix : 100 practical ways to improve your strategic and tactical marketing / Malcolm McDonald & John W Leppard. by McDonald, Malcolm [autor.] \| Leppard, John. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: [Lincolnwood] : NTC Business Books, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / M113m. Place hold Request article Add to cart (remove)
		Titulos Valor / Bolsa de Bogotá. by Bolsa de Bogotá. Edition: 2 edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Bolsa de Bogotá, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 346.09 / B687t. Place hold Request article Add to cart (remove)
		Reengineering the corporation : a manifesto for business revolution / Michael Hammer & James Champy. by Hammer, Michael, 1948-2008 [autor.] \| Champy, James, 1942-. Edition: First edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : HarperBusiness, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / H224r. Place hold Request article Add to cart (remove)
		Principios de finanzas corporativas / Richard A. Brealey, Stewart C. Myers ; traducción Carmen Ansotegui Olcoz, Manuel A. Espitia Escuer, Julio Jiménez Martínez ; revisión técnica Prosper Lamothe. by Brealey, Richard A [autor.] \| Ansotegui Olcoz, María Del Carmen [traductor] \| Espitia Escuer, Manuel A [traductor] \| Jiménez Martínez, Julio [traductor] \| Lamothe Fernández, Prosper [revisión] \| Myers, Stewart C. Edition: 4a edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : McGraw\Hill, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.15 / B828p. Place hold Request article Add to cart (remove)
		Estrategia de empresa y recursos humanos : una visión dinámica de la empresa / Juan Ignacio Elorduy Mota. by Elorduy Mota, Juan Ignacio [autor.]. Series: Serie McGraw\Hill de managementMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : McGraw\Hill, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.3 / E48e. Place hold Request article Add to cart (remove)
		Ventas : hablan los maestros / Barry J. Farber, Joyce Wycoff ; traducción Jesús Villamizar Herrera, asesoría y revisión técnica Humberto Serna Gómez. by Farber, Barry J [autor.] \| Serna Gómez, Humberto [revisión] \| Villamizar Herrera, Jesús [traductor] \| Wycoff, Joyce. Series: Serie empresarial LegisMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Santafé de Bogotá : Fondo Editorial Legis, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.85 / F219v. Place hold Request article Add to cart (remove)
		Crear empresas : misión de todos / Jorge E. Jiménez P., Melquicedec Lozano P., Rodrigo Varela V. by Jiménez P., Jorge E [autor.] \| Lozano P., Melquicedec \| Varela V., Rodrigo. Series: Serie textos universitarios del Icesi ; 21Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Cali : Instituto Colombiano de Estudios Superiores de INCOLDA, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.04 / J61c. Place hold Request article Add to cart (remove)
		La dirección de personal en la empresa : guía sobre el comportamiento en las organizaciones / John W. Hunt ; prólogo de Pilar Rojo Mata ; traducción Francisco Ortiz Chaparro. by Hunt, John W [autor.] \| Ortíz Chaparro, Francisco [traductor] \| Rojo Mata, Pilar. Series: Serie McGraw\Hill de managementMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid ; Santafé de Bogotá : McGraw\Hill, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.3 / H939d. Place hold Request article Add to cart (remove)
		El poder en las organizaciones : política e influencia en una empresa / Jeffrey Pfeffer ; traducción José Real Gutiérrez. by Pfeffer, Jeffrey [autor.] \| Real Gutiérrez, José [traductor]. Series: Serie McGraw Hill de managementMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : McGraw\Hill, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4012 / P524p. Place hold Request article Add to cart (remove)
		Dirección de la mercadotecnia : análisis, planeación, implementación y control / Phillip Kotler ; traducción: Eugenia Rosete Solis, Mercedes Córdoba y Magro. by Kotler, Philip [autor.]. Edition: 7a edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Prentice\Hall Hispanoamericana, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / K874d. Place hold Request article Add to cart (remove)
		Las tres dimensiones del marketing de servicios : marketing tradicional, marketing interactivo, marketing interno / director de la colección Claudio L. Soriano Soriano. by Soriano Soriano, Claudio L [autor.]. Series: Biblioteca de Manuales prácticos de MarketingMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Diaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.82 / M297t. Place hold Request article Add to cart (remove)
		Lo que las empresas deben hacer para lograr una transformación total : guía para crear y dirigir el cambio / Richard Beckhard, Wendy Pritchard ; traducción Jorge Cárdenas Nannetti. by Beckhard, Richard [autor.] \| Cárdenas Nannetti, Jorge, 1906- [traductor] \| Pritchard, Wendy. Series: Empresas y empresarios \| Interes generalEdition: Edición Armando Bernal.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Bogotá : Grupo Editorial Norma, 1993Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.4012 / B396l, ... Place hold Request article Add to cart (remove)
		Fondos de garantia y sus posibilidades para la microempresa / katherine Stearns. by Stearns, Katherine [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Santafé de Bogotá : Acción Internacional, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 332.671 / S799f. Place hold Request article Add to cart (remove)

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