Sentimientos : la excelencia en el servicio clínicas y hospitales / John Tschohl.
Material type:
TextLanguage: Spanish Publisher: Minneapolis, MN : Service Quality Institute, 1994Description: 128 páginas : ilustracionesContent type: texto Media type: sin mediación Carrier type: volumenSubject(s): Servicio a clientes | Consumidores | Mercadeo | Mercadeo de serviciosDDC classification: 658.8
| Item type | Current library | Collection | Call number | Vol info | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|---|
Libros
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Biblioteca CESA
Diagonal 34 A No. 5 A - 23 Casa Incolda PBX: 339 53 00 serviciosbiblioteca@cesa.edu.co |
General | 658.8 / T879e (Browse shelf(Opens below)) | Ej. 1 | 1 | Available | 7101012580 |
Total holds: 0
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