Reinforcements : how to get people to help you / Heidi Grant Halvorson.
Material type: TextLanguage: English Publisher: Boston, Massachusetts : Harvard Business Review Press, 2018Description: 200 páginas ; 22 cmContent type: texto Media type: sin mediación Carrier type: volumenISBN: 9781633692350Subject(s): Persuasión (Psicología) | Influencia (Psicología) | Cambio (Psicología) | Comunicación interpersonal | Relaciones interpersonales | Desarrollo de liderazgoDDC classification: 153.8Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Libros |
Biblioteca CESA
Diagonal 34 A No. 5 A - 23 Casa Incolda PBX: 339 53 00 serviciosbiblioteca@cesa.edu.co |
General | 153.8 / H197r 2018 (Browse shelf(Opens below)) | Ej.1 | Available | 7101026451 | ||
Libros |
Biblioteca CESA
Diagonal 34 A No. 5 A - 23 Casa Incolda PBX: 339 53 00 serviciosbiblioteca@cesa.edu.co |
General | 153.8 / H197r 2018 (Browse shelf(Opens below)) | Ej.2 | Available | 7101026505 |
Browsing Biblioteca CESA shelves, Shelving location: Piso 2, Collection: General Close shelf browser (Hides shelf browser)
153.733 / P258c 2015 Captivology : the science of capturing people's attention / | 153.753 / P655w 2018 When : the scientific secrets of perfect timing / | 153.8 / D272s 1992 Secrets of power persuasion / | 153.8 / H197r 2018 Reinforcements : how to get people to help you / | 153.8 / H197r 2018 Reinforcements : how to get people to help you / | 153.8 / K81c The conative Connection / | 153.8 / L315d 2014 The desire map : a guide to creating goals with soul / |
Part I. Asking for help is the worst ; 1. It makes us feel bad ; 2. We assume others will say "no." ; 3. We assume asking for help makes us less likable ; Part II. How to ask anyway ; 4. The inherent paradox in asking for help ; 5. The four steps to getting the help you need ; 6. Don't make it weird ; Part III. Creating a culture of helpfulness. 7. The in-group reinforcement ; 8. The positive identity reinforcement ; 9. The effectiveness reinforcement.
Este libro pragmático explica cómo hacerlo bien. Heidi Grant, PhD, con humor, perspicacia y una narrativa atractiva, describe cómo obtener comportamientos útiles de sus amigos, familiares y colegas, de una manera que los haga sentir verdaderamente felices de echar una mano. Ya sea que se trate de un gerente por primera vez o un líder experimentado, lograr que las personas colaboren es lo que es el liderazgo. Afortunadamente, las personas tienen un instinto natural para ayudar a otros seres humanos; solo necesita saber cómo canalizar este impulso hacia lo que específicamente necesita que hagan.
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