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		The loyalty link : how loyal employees create loyal customers / Dennis G. McCarthy. by Mccarthy, Dennis G [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : Wiley, 1997Online access: Contributor biographical information \| Publisher description \| Table of Contents Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / M116l. Place hold Request article Add to cart (remove)
		Customers for life : how to turn that one-time buyer into a lifetime customer : Carl Sewell, Paul B. Brown. by Sewell, Carl [autor.] \| Brown, Paul B. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : Pocket Books, 1990Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / S516c. Place hold Request article Add to cart (remove)
		Measuring customer experience : how to develop and execute the most profitable customer experience strategies / Philipp Klaus. by Klaus, Philipp [autor.]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: New York : Palgrave Macmillan, 2015Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.812 / K636m 2015, ... Place hold Request article Add to cart (remove)
		Purple cow : transform your business by being remarkable / Seth Godin. by Godin, Seth [autor.]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: New York : Penguin Books, 2005Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.802 / G585p 2005. Place hold Request article Add to cart (remove)
		Building a storybrand : clarify your message so customers will listen / Donald Miller. by Miller, Donald E, 1971- [autor.]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: [New York] : HarperCollins Leadership, an imprint of HarperCollins, 2017Other title: Building a story brand.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.827 / M647b 2017. Place hold Request article Add to cart (remove)
		The culting of brands : turn your customers into true believers / Douglas Atkin. by Atkin, Douglas [autor.]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: New York : Portfolio, 2004Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.827 / AT873c 2004. Place hold Request article Add to cart (remove)
		This is marketing : you can't be seen until you learn to see / Seth Godin. by Godin, Seth [autor.]. Material type: Text; Format: electronic available online ; Literary form: Not fiction ; Audience: General; Language: English Publisher: New York : Penguin Random House / Portfolio, 2018Online access: Recurso digital Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.802 / G585t 2018. Place hold Request article Add to cart (remove)
		The customer experience book : how to design, measure and improve customer experience in your business / Alan Pennington. by Pennington, Alan [autor.]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: Reino Unido ; New York, Pearson, 2016Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / P414c 2016, ... Place hold Request article Add to cart (remove)
		El arte de escuchar en la venta y otros títulos / producida y dirigida por Stephan Judson ; escrita por Ronald Raley y Kurt Villadesen ; Richard A. Miner. by Judson, Stephan [director.] \| Raley, Ronald [escritor.] \| Villadesen, Kurt [escritor.] \| Miner, Richard A \| McGraw-Hill. Material type: Film; Type of visual material: Language: Spanish Publisher: [New York] : CRM Productions, 1982Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.81 / AR784 1982. Place hold Request article Add to cart (remove)
		What customers crave : how to create relevant and memorable experiences at every touchpoint / Nicholas J. Webb. by Webb, Nicholas J, 1958- [autor]. Edition: Primera ediciónMaterial type: Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Summary language: English Publisher: New York : American Management Association, 2017Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / W365w 2017. Place hold Request article Add to cart (remove)

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