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The shift : how seeing people as people changes everything / Kimberly White.

by White, Kimberly, 1980- [autor.].

Edition: First Edition.Material type: Text Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: Oakland, California : Berrett-Koehler Publishers, 2018Availability: Items available for loan: Biblioteca CESA (1)Call number: 158.2 / W582s 2018.

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The one minute apology : a powerful way to make things better / Ken Blanchard y Margret McBride ; prefacio de Spencer Johnson .

by Blanchard, Ken Blanchard, Kenneth H [autor.] | McBride, Margret | Johnson, Spencer [prefacio .].

Material type: Text Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: Londres : HarperCollins, 2000Availability: Items available for loan: Biblioteca CESA (1)Call number: 158.2 / B639o 2000.

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