Your search returned 2 results.

Sort
Results
Why CRM doesn't work : how to win by letting customers manage the relationship / Frederick Newell.

by Newell, Frederick, 1926- [autor.].

Edition: First edition.Material type: Text Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Princeton, NJ : Bloomberg Press, 2003Availability: Items available for loan: Biblioteca CESA (1)Call number: EBR658.8 / N544w 2003.

Disney U : how Disney University develops the world's most engaged, loyal, and customer-centric employees / Doug Lipp.

by Lipp, Doug [autor.].

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : McGraw-Hill Education, 2013Availability: Items available for loan: Biblioteca CESA (1)Call number: EBR658.3124 / L664u 2013.

Pages
Hola