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		Re-evolución en el servicio : la transformación del servicio al cliente en el siglo XXI / Gabriel Vallejo López . by Vallejo López, Gabriel [autor.]. Edition: 1ra. edición.Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Bogotá : Conecta, 2018Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / V182r 2018. Place hold Request article Add to cart (remove)
		Customer relationship management : a strategic imperative in the world of e-business / editor Stanley A. Brown. by Brown, Stanley A [editor .]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: Toronto ; New York : John Wiley & Sons Canada, 2000Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / C987c 2000. Place hold Request article Add to cart (remove)

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