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		Atención y servicio al cliente personal y telefónico : KPMG Peat Marwick / Lucía de Taborda, Elizabeth Richoux. by Richoux, Elizabeth \| Taborda De, Lucía. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1998Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.812 / T114a 1998. Place hold Request article Add to cart (remove)
		Strategic management of resources and relationships : of resources and relationships : concepts / Jeffrey S. Harrison. by Harrison, Jeffrey S [autor.]. Edition: 1a edición.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : Wiley, 2003Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4012 / H177s 2003. Place hold Request article Add to cart (remove)
		Change by design : how design thinking transforms organizations and inspires innovation / Tim Brown, Barry Katz. by Brown, Tim, 1954- [autor.] \| Katz, Barry. Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: New York : HarperCollins Publishers, 2009Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.4063 / B877c 2009, ... Not available: Biblioteca CESA: Lost (1). Place hold Request article Add to cart (remove)
		Strategy : create and implement the best strategy for your business / Harvard Business School. by Harvard Business School. Series: : Harvard business essentialsMaterial type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: Boston, Massachusetts : Harvard Business School Press, 2005Other title: Strategy.Online access: Recurso Digital Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.4012 / S823s 2005, ... Place hold Request article Add to cart (remove)
		Conceptos de administración estratégica / Fred R. David. by David, Fred R [autor.]. Edition: 14a edición.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México : Pearson Education, 2013Online access: Recurso digital Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4012 / D249c 2013. Place hold Request article Add to cart (remove)
		Cambio organizacional / Richard Newton. by Newton, Richard [autor.]. Series: Breviarios del financial timesMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México : Trillas, 2013Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.406 / N397c 2013. Place hold Request article Add to cart (remove)
		Guía de liderazgo práctico / Comunican S.A. El Espectador. by Comunican S.A. El Espectador. Series: Profesión líderEdition: 1a. edición.Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Bogotá : Comunican S.A. El Espectador, 2016Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.4092 / C741g 2016, ... Place hold Request article Add to cart (remove)
		Historias de liderazgo / Comunican S.A. El Espectador. by Comunican S.A. El Espectador. Series: Profesión líderEdition: 1a. edición.Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Bogotá : Comunican S.A. El Espectador, 2016Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.4092 / C741h 2016, ... Place hold Request article Add to cart (remove)
		La estrategia de las marcas blancas : cómo afrontar el reto de las marcas de la distribución / Nirmalya. Kumar, Jan-Benedict E. M. Steenkamp ; Carlos Ganzinelli Grampin traductor. by Kumar, Nirmalya, 1960- [autor.] \| E. M. Steenkamp, Jan-Benedict \| Ganzinelli Grampin, Carlos [traductor]. Edition: 1a. edición.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Barcelona Deusto, 2007Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.827 / K96e 2007, ... Place hold Request article Add to cart (remove)
		The family business map : assets and roadblocks in long-term planning / Morten Bennedsen, Joseph P.H. Fan. by Bennedsen, Morten [autor.] \| Fan, Joseph P. H. Edition: First. edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: London New York Palgrave Macmillan, 2014Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.041 / B469f 2014. Place hold Request article Add to cart (remove)
		¡Aquí no hacemos las cosas así! : una historia sobre el auge y la caída de las organizaciones, y cómo lograr que se reinventen / John Kotter, Holger Rathgeber ; traductor Mercedes Vaquero. by Kottter, John [autor.] \| Rathgeber, Holger \| Vaquero, Mercedes [traductor.]. Edition: 1a. edición.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Bogotá Conecta, 2017Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.406 / K878a 2017. Place hold Request article Add to cart (remove)
		Mercedes Benz = Driven to Delight : estrategias de excelencia en el servicio al cliente / Joseph A. Michelli. by Michelli, Joseph A [autor.]. Edition: 1a. edición.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish, English Original language: English Publisher: Bogotá Aguilar, 2017Other title: Driven to Delight.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / M623m 2017. Place hold Request article Add to cart (remove)
		Mirando los negocios al revés : cómo crear innovadoras ideas de negocio con la estrategia del cazador de cebras / Jorge L. Boza Olivari. by Boza Olivari, Jorge L [autor.]. Edition: 1a. edición .Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Bogotá : Colegio de Estudios Superiores de Administración- CESA, Editorial CESA, 2017Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.4063 / B793m 2017, ... Place hold Request article Add to cart (remove)
		The new alpha : join the rising movement of influencers and changemakers who are redefining leadership / Danielle Harlan. by Harlan, Danielle [autor.]. Edition: First. edition .Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: New York : McGraw-Hill Education, 2017Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4092 / H283a 2017. Place hold Request article Add to cart (remove)

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