Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley ... [y otros].
Material type:
TextLanguage: English Series: The Jossey\Bass public administration seriesPublisher: San Francisco, CA : Jossey\Bass, 1997Edition: First editionDescription: xx, 251 páginas : ilustraciones ; 24 cmContent type: texto Media type: sin mediación Carrier type: volumenISBN: 0787902993; 0787902993Subject(s): Administración de la calidad -- Estados Unidos | Benchmarking (Administración) -- Estados Unidos | Cambio organizacional | Control de calidad -- Estados Unidos | Benchmarking (administración) -- United States | Calidad total en administración pública -- United StatesDDC classification: 350.000684 Online resources: Contributor biographical information | Publisher description | Table of Contents
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Biblioteca CESA
Diagonal 34 A No. 5 A - 23 Casa Incolda PBX: 339 53 00 serviciosbiblioteca@cesa.edu.co |
General | 350.000684 / K26b (Browse shelf(Opens below)) | Ej. 1 | 1 | Available | 7101011045 |
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Includes bibliographical references (p. 241\244) and index.
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