Search

Your search returned 12 results.

Results
		Alcanzando la excelencia mediante el servicio al cliente / John Tschohl, Steve Franzmeier ; traducción Claudio L. Soriano Soriano. by Tschohl, John [autor.] \| Franzmeier, Steve \| Soriano Soriano, Claudio L [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Díaz de Santos, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / T877a. Place hold Request article Add to cart (remove)
		Conexiones : el programa de capacitación en el servicio de Noel-Levitz para personal de instituciones educativas: guía del líder / John Tschohl Michael, Hovland. by Tschohl, John [autor.] \| Hovland, Michael. Edition: 3ra edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: [Washington D.C.] : Service Quality Institute, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 378.19 / T879c. Place hold Request article Add to cart (remove)
		Conexiones : la práctica de la excelencia, el camino al éxito: programa de entrenamiento de calidad en el servicio para miembros del personal de instituciones educativas / John Tschohl. by Tschohl, John [autor.]. Edition: 3ra edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: [Washington D.C.] : Service Quality Institute, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 378.19 / T879c. Place hold Request article Add to cart (remove)
		Sentimientos : la excelencia en el servicio a clientes / John Tschohl. by Tschohl, John [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Minneapolis, MN : Service Quality Institute, 1989Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / T879s. Place hold Request article Add to cart (remove)
		Sentimientos : la excelencia en el servicio clínicas y hospitales / John Tschohl. by Tschohl, John [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Minneapolis, MN : Service Quality Institute, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / T879e. Place hold Request article Add to cart (remove)
		El servicio es primero = Service first : servicio de calidad total / Service Quality Institute ; John Tschohl. by Tschohl, John \| Service Quality Institute. Material type: Film; Type of visual material: videorecording ; Audience: Specialized; Language: Spanish Publisher: New York : Service Quality Institute, 1997Other title: Service first.Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / SE491 1997, ... Place hold Request article Add to cart (remove)
		El servicio es primero : cómo manejar las quejas y al cliente irritado / John Tschohl. by Tschohl, John. Series: Service first ; 3Material type: Film; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Minneapolis, MN : Service Quality Institute, 1996Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / T877s 1996. Place hold Request article Add to cart (remove)
		El servicio es primero : fortalecimiento de autoridad : (empowerment) / John Tschohl, autor presentador. by Tschohl, John. Series: Service firstMaterial type: Film; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Minneapolis, MN : Service Quality Institote, 1996Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.81 / T877s 1996. Place hold Request article Add to cart (remove)
		Cómo alcanzar el dominio del mercado estratégico global de servicio al cliente / Colegio de Estudios Superiores de Administración - CESA ; conferencista Dr. Jhon Tschohl. by Colegio de Estudios Superiores de Administración - CESA \| Tschohl, John. Material type: Sound; Audience: General; Language: Spanish Publisher: [Bogotá] : Colegio de Estudios Superiores de Administración - CESA, 2003Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / C691c 2003. Place hold Request article Add to cart (remove)
		El servicio es primero = Service first : servicio de calidad total / Service Quality Institute ; John Tschohl. by Tschohl, John \| Service Quality Institute. Material type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: Specialized; Language: Spanish Publisher: New York : Service Quality Institute, 1997Other title: Service first.Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.8 / SE491 1997, ... Place hold Request article Add to cart (remove)
		El servicio es primero : fortalecimiento de autoridad : (empowerment) / John Tschohl, autor presentador. by Tschohl, John. Series: Service firstMaterial type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Minneapolis, MN : Service Quality Institote, 1996Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.81 / T877s 1996, ... Place hold Request article Add to cart (remove)
		El servicio es primero : cómo manejar las quejas y al cliente irritado / John Tschohl. by Tschohl, John. Series: Service first ; 3Material type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Minneapolis, MN : Service Quality Institute, 1996Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / T877s 1996. Place hold Request article Add to cart (remove)

Hola