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Why TQM fails and what to do about it / Mark Graham Brown, Darcy E. Hitchcock, Marsha L Willard.

by Brown, Mark Graham [autor.] | Willard, Marsha L.

Material type: Text Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Burr Ridge, Ill : Irwin Professional Pub., 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / B879w.

Empowering employees through delegation / Robert B Nelson.

by Nelson, Robert B [autor.].

Series: The Briefcase books seriesMaterial type: Text Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Burr Ridge, Ill : Irwin Professional Pub., 1994Online access: Publisher description Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4012 / N424e.

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