Principles of marketing /

Kotler, Philip,

Principles of marketing / Philip Kotler, Gary Armstrong. - Seventh edition. - xviii, 712 páginas : ilustraciones ; 28 cm.

Incluye referencias bibliográficas.

Part I. Understanding marketing and the marketing process \\ 1. Marketing in a changing world: creating customer value and satisfaction \\ 2. Strategic planning and the marketing process \\ 3. The marketing environment \\Part II. Analyzing marketing opportunities \\ 4. Marketing research and information systems \\ 5. Consumer markets and consumer buyer behavior \\ 6. Business markets and business buyer behavior \\ Part III. Selecting target markets \\ 7. Measuring and forecasting demand \\ 8. Market segmentation, targeting, and positioning for competitive advantage \\ Part IV. Developing the marketing mix \\ 9. Designing products: products, brands, packaging, and services \\ 10. Designing products: new\product development and product life\cycle strategies \\ 11. Princing products: pricing considerations and approaches\\ 12. Pricing products: pricing strategies \\ 13. Placing products: distribution channels and logistics management \\ 14. Placing products: retailing and wholesaling \\ 15. Promoting products: marketing communication strategy \\ 16. Promoting products: advertising, sales promotion, and public relations \\ 17. Promoting products: personal selling and sales management \\ Part V. Managing the marketing effort \\ 18. Building customer relationships through satisfaction, value, and quality \\ 19. Creating competitive advantage: competitor analysis and competitive marketing strategies \\ Part VI. Extending marketing \\ 20. The global marketplace \\ 21. Marketing services, organizations, persons, places and ideas \\ 22. Marketing and society: social responsability and marketing ethics.

0131902083 9780131902084


Planeación de mercadeo.
Mercadeo.
Desarrollo de nuevos productos.
Comportamiento del consumidor.
Administración de mercadeo.
Política de precios.
Investigación de mercadeo.
Diseño de productos.
Control de precios.
Promoción de ventas.

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