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		Calidad y productividad para directivos bancarios y financieros / William J. Latzko ; traducción : Diorki. by Latzko, William J, 928- [autor.]. Series: liderazgo en bancaMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Editorial Díaz de Santos, 1988Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / L365c. Place hold Request article Add to cart (remove)
		Juran y el liderazgo para la calidad : un manual para directivos / J. M. Juran ; versión española por: Jesús Nicolau Medina, Mercedes Gozalbes Ballester. by Juran, Joseph M, 904-2008 [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Ediciones Díaz de Santos, 1990Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / J915l. Place hold Request article Add to cart (remove)
		Calidad, productividad y competitividad : la salida de la crisis / William Edwards Deming. by Deming, William Edwards [autor.]. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: [Madrid] : Diaz de Santos, 1989Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / D378c, ... Place hold Request article Add to cart (remove)
		Control de calidad y beneficio empresarial / Ronald H. Lester, Norbert L. Enrick, Harry E. Mottley, Jr. ; versión española por Jesús Nicolau Medina. by Lester, Ronald H [autor.] \| Enrick, Norbert Lloyd, 920 \| Mottley, Harry E. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Ediciones Díaz de Santos, 1989Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / L642c. Place hold Request article Add to cart (remove)
		El coste de la mala calidad / James Harrington ; versión española de Jesús Nicolau Medina. by Harrington, James - Medina, Jesús Nicolau [traductor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bilbao : Díaz de Santos, 1990Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / H311c. Place hold Request article Add to cart (remove)
		Gestión de calidad / Miguel Udaondo Durán. by Udaondo Durán, Miguel [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Ediciones Díaz de Santos, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / U18g. Place hold Request article Add to cart (remove)
		Los métodos de la calidad total / Patrick Lyonnet. by Lyonnet, P [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: French Publisher: Madrid : Díaz de Santos, 1989Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / L991m. Place hold Request article Add to cart (remove)
		La cadena de la calidad / John M. Groocock ; versión española por Jesús Nicolau Medina, Mercedes Gozalbes Ballester. by Groocock, John M [autor.] \| Gozalbes Ballester, María Mercedes [traductor] \| Nicolau Medina, Jesús [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / G873c. Place hold Request article Add to cart (remove)
		Calidad total en la gestión de servicios : Cómo lograr el equilibrio entre las percepciones y las expectativas de los consumidores / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry ; traducción Claudio L. Soriano Soriano. by Zeithaml, Valarie A [autor.] \| Berry, Leonard L \| Parasuraman, A \| Soriano Soriano, Claudio L [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / Z48c. Place hold Request article Add to cart (remove)
		Principios de los costes de la calidad / Jack Campanella ; versión española por Jesús Nicolau Medina, Mercedes Gozalbes Ballester. by Campanella, Jack [autor.] \| Gonzalbes Ballester, Mercedes [traductor] \| Nicolau Medina, Jesús [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C186p. Place hold Request article Add to cart (remove)
		Los catorce puntos de Deming aplicados a los servicios / A. C. Rosander ; versión española por Miguel Angel Vila Espeso, Elizabeth Hoy Harvey. by Rosander, Arlyn Custer, 1903- [autor.] \| Hoy Harvey, Elizabeth [traductor] \| Vila Espeso, Miguel Angel [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Diaz de Santos, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / R788c. Place hold Request article Add to cart (remove)
		Alcanzando la excelencia mediante el servicio al cliente / John Tschohl, Steve Franzmeier ; traducción Claudio L. Soriano Soriano. by Tschohl, John [autor.] \| Franzmeier, Steve \| Soriano Soriano, Claudio L [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Díaz de Santos, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / T877a. Place hold Request article Add to cart (remove)
		La revolución de la reingenieria : un manual de trabajo / Michael Hammer, Steven A. Stanton. by Hammer, Michael - Stanton, Steven A [coautor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Díaz de Santos, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / H224r. Place hold Request article Add to cart (remove)

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