Search

Your search returned 44 results.

Results
		Marketing : connecting with customers / Gilbert D. Harrell y Gary L. Frazier. by Harrell, Gilbert D [autor.] \| Frazier, Gary L. Material type: Text; Literary form: Not fiction ; Audience: General; Language: inglés Publisher: New Jersey : Prentice Hall, 1999Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / H296m 1999, ... Place hold Request article Add to cart (remove)
		Lo que le gusta a los clientes de su marca / David Freemantle ; traducción María Elena Aparicio Aldazabal. by Freemantle, David [autor.] \| Aparicio Aldazabal, María Elena [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Bilbao : Ediciones Deusto, 1998Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / F855l. Place hold Request article Add to cart (remove)
		Fidelizando clientes : detectar y mantener al cliente leal / Josep Maria Martínez Ribes, Lluís de Borja Soler y Patrícia Carvajal Pérez. by Martínez Ribes, Josep Maria [autor.] \| Borja Soler, Lluís de \| Carvajal Pérez, Patrícia. Series: : Eada gestión ; 41Material type: Text; Literary form: Not fiction ; Audience: General; Language: español Publisher: Barcelona : Gestión 2000 ; 2001Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / M385f, ... Place hold Request article Add to cart (remove)
		Los 100 errores del CRM : Mitos, mentiras y verdades del marketing de relaciones / Pedro Reinares. by Reinares Lara, Pedro [autor.]. Series: DivulgaciónMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : ESIC editorial, 2005Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / R364c, ... Place hold Request article Add to cart (remove)
		De la calidad de servicio a la fidelidad del cliente / Dolors Setó Pamies. by Setó Pamies, Dolors [autor.]. Series: Libros profesionales de empresaMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Editorial ESIC, 2004Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / S495d. Place hold Request article Add to cart (remove)
		Gestión de la clientela : la manera de conseguir y retener clientes rentables / Rafael Martínez\Vilanova Martínez. by Martínez-Vilanova Martínez, Rafael [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Editorial ESIC, 2004Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / M385g. Place hold Request article Add to cart (remove)
		Fidelizar al cliente : marketing, internet e imagen de marca / Jean Marc Lehu ; traducción Duher, Patrick. by Marc Lehu, Jean [autor.] \| Ducher, Patrick [traductor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Barcelona : Paidós, 2001Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.84 / L713f. Place hold Request article Add to cart (remove)
		Fidelización... un paso más allá de la retención : el marketing directo, el despliegue CRM y la empresa virtual / Félix Cuesta Fernández ; prólogo Eduardo Montes Pérez. by Cuesta Fernández, Félix [autor.] \| Montes Pérez, Eduardo [prólogo .]. Series: : Serie McGraw-Hill de management. MarketingMaterial type: Text; Literary form: Not fiction ; Audience: General; Language: español Publisher: Madrid : McGraw-Hill, 2003Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / C965f 2003, ... Place hold Request article Add to cart (remove)
		Venta personal y dirección de ventas : la fidelización del cliente / Inés Küster Boluda, Sergio Román Nicolás. by Küster Boluda, Inés [autor.] \| Román Nicolás, Sergio. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : International Thomson, 2006Other title: Fidelización del cliente.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.81 / K973v. Place hold Request article Add to cart (remove)
		CRM : las cinco pirámides del marketing relacional / Cosimo Chiesa de Negri. by Chiesa de Negri, Cosimo [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Barcelona : Deusto, 2005Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / C533c, ... Place hold Request article Add to cart (remove)
		Marketing relacional : un nuevo enfoque para la seducción y fidelización del cliente / Pedro J. Reinares Lara, José Manuel Ponzoa Casado ; prólogo de Javier Alvarez. by Reinares Lara, Pedro José [autor.] \| Alvarez Ballesteros Francisco Javier \| Gómez Arnau, Adriana [editor] \| Ponzoa Casado, José Manuel. Series: Prentice hall. Financial TimesEdition: 2a. edition / Edición Adriana Gómez\Arnau.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Pearson Educación, 2004Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / R364m, ... Place hold Request article Add to cart (remove)
		The ultimate question 2.0 : how net promoter companies thrive in a custoer-driven world / Fred Reichheld, Rob Markey. by Reichheld, Fred, 1952- [autor.] \| Markey, Rob. Edition: First. edition .Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: Boston: Harvard Business Review Press, 2011Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.812 / R351u 2011, ... Place hold Request article Add to cart (remove)
		Los 6 pasos de la venta encadenada : venda soluciones hechas a la medida y tenga verdaderas ventajas competitivas / Colegio de Estudios Superiores de Administración - CESA. Instituto Colombiano de Administración - INCOLDA ; Marco Fidel Rocha director Cesa- Incolda, Rodrigo Jimenéz, consultor. by Colegio de Estudios Superiores de Administración - CESA. Instituto Colombiano de Administración - INCOLDA \| Jiménez Ordóñez, Rodrigo \| Colegio de Estudios Superiores de Administración \| Incolda - Instituto Colombiano de Administración. Series: Video kit de capacitación; Colección video empresarialMaterial type: Film; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Bogotá : Colegio de Estudios Superiores de Administración - CESA. Instituto Colombiano de Administración - INCOLDA , 2001Other title: Los seis pasos de la venta encadenada : venda soluciones hechas a la medida y tenga verdaderas ventajas competitivas.Availability: Items available for loan: Biblioteca CESA (5)Call number: 658.81 / C691s 2001, ... Place hold Request article Add to cart (remove)
		La voz del cliente / producción ejecutiva y dirección Antonio Levesi Cervi ; Mercedes Reincke, María Facio. by Whiteley, Richard [presentador] \| Levesi Cervi, Antonio [director.] \| Facio, María \| Reincke, Mercedes. Series: Business video seriesMaterial type: Film; Type of visual material: videorecording ; Audience: General; Language: English Subtitle language: Spanish Publisher: [Washington D.C.] : Visendus, [1990]Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / V977 1990, ... Place hold Request article Add to cart (remove)
		El consumidor : la clave del éxito / Lambda Omega Asociados . by Dueñas B., Pedro \| Redondo Cano, Jairo \| Duplat, Carlos [Actor] \| Gómez, Carmenza [actriz.] \| Villa, Guillermo, actor \| Durán P., Oscar \| Lozano, Lucía [guionista.] \| Lambda Omega Asociados. Material type: Film; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Bogotá : FICITEC, [1990]Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.834 / C743 1990. Place hold Request article Add to cart (remove)
		El sistema de satisfacción del cliente en la calidad total : como definir estándares y procesos en función del cliente / Reinaldo Santos Gianni. by Santos Gianni, Reinaldo. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / S237s 1991. Place hold Request article Add to cart (remove)
		Clientes de por vida / Gerardo González Uribe; Cesa, Incolda. by González Uribe, Gerardo \| Colegio de Estudios Superiores de Administración. Cesa \| Incolda. Series: Colección video empresarialMaterial type: Film; Type of visual material: videorecording Language: Spanish Publisher: Bogotá : P&B, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643ve 1997. Place hold Request article Add to cart (remove)
		El servicio excelente al cliente : como ventaja competitiva / Lucía González de Taborda, Elizabeth Richoux. by González de Taborda, Lucía \| Richoux, Elizabeth. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / G643s. Place hold Request article Add to cart (remove)
		Neuromarketing / Bernard Roullet, Olivier Droulers ; traducción de José Carmen Pecina Hernández. by Roullet, Bernard [autor.] \| Pecina Hernández, José Carmen. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México : Editorial Trillas, 2015Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.8342 / R685n 2015, ... Place hold Request article Add to cart (remove)

1
2
3
Next
Last

Hola