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		Taller sobre estrategia para el mejoramiento de la calidad / Philip Crosby. by Crosby, Philip [autor.] \| Philip Crosby Associates. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: [s.l.] : s.p., 1985Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C949t. Place hold Request article Add to cart (remove)
		Qué es el control total de calidad? : la modalidad japonesa / Kaoru Ishikawa ; traducción de Margarita Cárdenas ; revisión técnica de Hugo Salazar Marciales. by Ishikawa, Kaoru, 1915-1989 [autor.] \| Cárdenas, Margarita [traductor] \| Salazar Marciales, Hugo. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Cali : Editorial Norma, 1986Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.568 / I79q, ... Place hold Request article Add to cart (remove)
		Administrar para la calidad : conceptos administrativos del control total de calidad / Mario Gutiérrez. by Gutiérrez, Mario [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Limusa, 1989Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / G983a, ... Place hold Request article Add to cart (remove)
		El desprecio cero : hacia la calidad total / Hervé Sérieyx ; traductor Rafael Lefort. by Sérieyx, Hervé [autor.] \| Lefort, Rafael [traductor]. Series: Serie McGraw\Hill de managementMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: French Publisher: Madrid ; Bogotá : McGraw\Hill, 1991Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / S485d, ... Place hold Request article Add to cart (remove)
		El control total de la calidad : como una estrategia de comercialización / Eduardo Gómez Saavedra. by Gómez Saavedra, Eduardo [autor.]. Series: Manuales prácticos para gerentesMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Legis, 1991Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / G633c, ... Place hold Request article Add to cart (remove)
		Cómo gerenciar la transformación hacia la calidad total / Thomas H. Berry , traducción Gloria Elizabeth Rosas Lopetegui, Marco Antonio Tiznado ; revisión técnica Ricardo Matamala Senor. by Berry, Thomas H [autor.] \| Matamala Señor, Ricardo [editor] \| Rosas Lopetegui, Gloria Elizabeth [traductor] \| Tiznado Santana, Marco Antonio [traductor]. Edition: Editora Luz M. Rodríguez A.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Santafé de Bogotá : McGraw\Hill, 1992Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / B534c, ... Place hold Request article Add to cart (remove)
		Calidad, productividad y competitividad : la salida de la crisis / William Edwards Deming. by Deming, William Edwards [autor.]. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: [Madrid] : Diaz de Santos, 1989Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / D378c, ... Place hold Request article Add to cart (remove)
		Planeación estratégica y control total de calidad : un caso real hecho en México / Alfredo Acle Tomasini. by Acle Tomasini, Alfredo, 1949- [autor.]. Series: Economía y empresaEdition: 3a edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Editorial Grijalbo, 1990Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / A184p. Place hold Request article Add to cart (remove)
		Gestión de calidad / Miguel Udaondo Durán. by Udaondo Durán, Miguel [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Ediciones Díaz de Santos, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / U18g. Place hold Request article Add to cart (remove)
		Los métodos de la calidad total / Patrick Lyonnet. by Lyonnet, P [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: French Publisher: Madrid : Díaz de Santos, 1989Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / L991m. Place hold Request article Add to cart (remove)
		Productividad del recurso humano / Wayne F. Cascio ; traducción Helena Uribe de Lemoine ; asesoría y revisión técnica Humberto Serna Gómez. by Cascio, Wayne F [autor.] \| Serna Gómez, Humberto [revisión] \| Uribe de Lemoine, Helena [traductor]. Series: Serie EmpresarialMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Santafé de Bogotá : Fondo Editorial Legis, 1993Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.314 / C334p, ... Place hold Request article Add to cart (remove)
		Cómo lograr la calidad en bienes y servicios / Raúl Cárdenas Herrera ; prólogo de José Peón Escalante. by Cárdenas Herrera, Raúl A [autor.] \| Peón Escalante, José. Series: Area ingeniería industrialMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Grupo Noriega Editores, Editorial Limusa, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C266c. Place hold Request article Add to cart (remove)
		Más allá de la excelencia y de la calidad total / Lourdes Munch Galindo. by Münch Galindo, Lourdes [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : EditorialTrillas, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / M963m. Place hold Request article Add to cart (remove)
		La esencia de la calidad total : cómo introducirla efectivamente en nuestro negocio / John Bank ; traducción Jesús Villamizar Herrera ; asesoría y revisión técnica Humberto Serna Gómez. by Bank, Jhon [autor.] \| Serna Gómez, Humberto [revisión] \| Villamizar Herrera, Jesús [traductor]. Series: Serie empresarial LegisMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Santafé de Bogotá : Fondo Editorial Legis, 1993Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / B715e, ... Place hold Request article Add to cart (remove)
		Calidad estratégica total aplicada T.Q.M. Process y calidad de servicios y acercamiento al cliente / Jorge Alfredo Hermida, Ruben Roberto Rico. by Hermida, Jorge Alfredo [coautor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Buenos Aires : Macchi, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / H554c. Place hold Request article Add to cart (remove)
		La cadena de la calidad / John M. Groocock ; versión española por Jesús Nicolau Medina, Mercedes Gozalbes Ballester. by Groocock, John M [autor.] \| Gozalbes Ballester, María Mercedes [traductor] \| Nicolau Medina, Jesús [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / G873c. Place hold Request article Add to cart (remove)
		Calidad total en la gestión de servicios : Cómo lograr el equilibrio entre las percepciones y las expectativas de los consumidores / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry ; traducción Claudio L. Soriano Soriano. by Zeithaml, Valarie A [autor.] \| Berry, Leonard L \| Parasuraman, A \| Soriano Soriano, Claudio L [traductor]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid : Ediciones Díaz de Santos, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / Z48c. Place hold Request article Add to cart (remove)
		Calidad en el trabajo : guía personal de estándares profesionales / Diane Bone y Rick Griggs. by Bone, Diane [autor.] \| Grepe Philip, Nicolás [editor] \| Griggs, Rick. Series: Serie 50 minutosEdition: Editor Nicolás Grepe P.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México : Grupo Editorial Iberoamérica, 1992Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / B712c, ... Place hold Request article Add to cart (remove)
		El método deming en la práctica : 6 Compañías de éxito que usan los principios de control total de calidad del mundialmente famoso W.E. Deming / Mary Walton ; traducción Margarita Cárdenas. by Walton, Mary [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Barcelona ; Buenos Aires : Norma, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / W241m. Place hold Request article Add to cart (remove)

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