Results
|
|
|
Harvard Business Review on Customer Relationship Management / C. K. Prahalad...[ y otros 9]. by Prahalad, Coimbatore Krishna Rao, 1941- [autor.] | Ramaswamy, Venkatram | Seybold, Patricia B | Berry, Leonard L | Chase, Richard B | Dasu, Sriram | Sawhney, Mohanbir S | Katzenbach, Jon R | Santamaria, Jason A. Series: The Harvard Business Review Paperback SeriesMaterial type:  Text; Literary form:
Not fiction
; Audience:
General;
Language: English Publisher: Boston, Massachusetts : Harvard Business School Press, 2001Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / H339h 2001.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Mystery of the Senses : hearing / Larry Klein. by Klein, Larry | Service Quality Institute. Series: NOVAMaterial type:  Film; Format:
videocassette
; Type of visual material:
videorecording
; Audience:
Specialized;
Language: Spanish Publisher: Washington : Nova WGBH, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: 152.1 / K64m 1995.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
The ten principles behind great customer experience / Matt Watkinson. by Watkinson, Matt [autor.]. Edition: Primera edición.Material type: Text; Nature of contents:  ; Literary form:
Not fiction
; Audience:
General;
Language: English Publisher: Harlow, Inglaterra : Financial Times, 2013Copyright date: ©2013Other title: The 10 principles behind great customer experience.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / W336 2013.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
