Revolutionize learning & development : performance and innovation strategy for the information age / Clark N Quinn.

Incluye referencias bibliográficas (páginas 191\198) e índice.

Machine generated contents note: Foreword Preface Acknowledgements About the Author Introduction Why What How Use Chapter 1. A Call to Arms #fail Harnessing Magic Performance Bottom Line Section 1. Status Quo Chapter 2. Our World Change Change in Companies Bottom Line Chapter 3. Our Industry Inadequate Event\ful Cobbler's Children Wrong Focus Disengaging Insufficient Practice Antisocial Unresourced Rigid Mismeasured Mythed Foundations Barriers No Credibility Bottom Line Section 2. To Hand Chapter 4. Our Brains Our Brains in Action Our Brains on Learning Bottom Line Chapter 5. Our Organizations Empowerment Communication Culture Bottom Line Chapter 6. Our Technology Formal Performance Support Social Mobile Infrastructure Bottom Line Section 3. Aligning Chapter 7. A Framework for Moving Forward Bottom Line Chapter 8. What Does This Look Like? Stakeholder Perspectives Case Studies Assess Yourself Bottom Line Chapter 9. Re\Think Performance as Strategy Doing Less Learning as Culture Organization Supporting Work Bottom Line Leader Reflections Allison Rossett Marc Rosenberg Section 4. Path Forward Chapter 10. Re\Do Performance Consulting Development Facilitation Prioritization Measured Tech Pragmatics Bottom Line Chapter 11. Moving Forward Parallel Paths The Money Story The Long Game Conclusion References Appendix A: The LPI Capability Map Appendix B: The Towards Maturity Model Appendix C: ASTD Competency Model.

This book provides the necessary background knowledge, conceptual frameworks, and practicalsteps to shift organizational L&D onto a new and more meaningful track. It begins byoutlining the needs of the field as well as its barriers. It then provides a research\based grounding on how people really work, and learn and using that framework, the roles of support across courses,performance support, and informal learning are detailed. Practical steps are laid out to shift L&D processes to an alignment with organizational goals, performer needs, and meaningful outcomes. Ultimately, the book ties back into business needs and the larger context, with advice for managers, practitioners, and executives. Steeped in research and peppered with sidebars, vignettes, and illustrations, this is a handbook for the future of learning. 1. Current State of L&D Our World Our Industry 2. How people learn today Our brains Social Technology 3. Aligning Organizational Learning Realign Redesign Reprocess 4. Putting it all Together Leadership Takes less time! Organization Change Being Strategic Being Opportunistic The Long Game\\