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The customer experience book : how to design, measure and improve customer experience in your business / Alan Pennington.

by Pennington, Alan [autor.].

Material type: Text Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: Reino Unido ; New York, Pearson, 2016Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / P414c 2016, ...

Ventas con éxito : resuelva mi problema y tiene mi pedido / Escrita por Ron Raley ; Dirigida por Ron Underhood ; producida por Dixle J. Capp.

by Raley, Ron [escritor.] | Underhood, Ron [director.] | Capp, Dixle J [productor.] | Brown, Jack [actor.] | Ruscio, Al [actor.].

Material type: Film Film; Format: videocassette ; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: New York : CRM Productions, [1990]Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.81 / V447 1990, ...

Marketing 4 / E : Principles and perspectives / McGraw Hill.

by McGraw Hill.

Material type: Film Film; Format: videocassette ; Type of visual material: videorecording ; Audience: General; Language: English Publisher: New York : McGraw Hill, 2004Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / M478m 2004.

Winning at new products : creating value through innovation / Robert G. Cooper.

by Cooper, Robert Gravlin, 1943- [autor.].

Edition: Fifth edition / revised and updated.Material type: Text Text; Literary form: Not fiction ; Audience: General; Language: inglés Publisher: New York : Basic Books, 2017Online access: Recurso digital Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.575 / C776w 2017.

El arte de escuchar en la venta y otros títulos / producida y dirigida por Stephan Judson ; escrita por Ronald Raley y Kurt Villadesen ; Richard A. Miner.

by Judson, Stephan [director.] | Raley, Ronald [escritor.] | Villadesen, Kurt [escritor.] | Miner, Richard A | McGraw-Hill.

Material type: Film Film; Type of visual material: Language: Spanish Publisher: [New York] : CRM Productions, 1982Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.81 / AR784 1982.

Sexy little numbers : how to grow your business using the data you already have / Dimitri Maex with Paul B. Brown.

by Maex, Dimitri [autor.] | Brown, Paul B [Autor].

Edition: Primera edición.Material type: Text Text; Nature of contents: biography; Literary form: Not fiction ; Audience: Specialized; Original language: English Publisher: New York : Crown Business, 2012Copyright date: ©2012Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.834 / B639 2012.

The Intuitive Customer : 7 Imperatives for moving your customer experience to the next level / by Colin Shaw, Ryan Parker Hamilton

by Shaw, Colin [autor] | Parker Hamilton, Ryan [autor].

Edition: Primera ediciónMaterial type: Text Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Summary language: English Publisher: New York : Palgrave Macmillan, 2016Other title: Seven Imperatives for moving your customer experience to the next level .Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.834 / SH534i 2016.

What customers crave : how to create relevant and memorable experiences at every touchpoint / Nicholas J. Webb.

by Webb, Nicholas J, 1958- [autor].

Edition: Primera ediciónMaterial type: Text Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Summary language: English Publisher: New York : American Management Association, 2017Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / W365w 2017.

Essentials of business statistics : communicating with numbers / Sanjiv Jaggia, Alison Kelly.

by Jaggia, Sanjiv, 1960- [autor] | Kelly, Alison [autor].

Edition: Second EditionMaterial type: Text Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Summary language: English Publisher: New York, NY : McGraw-Hill/Irwin, 2019Other title: ISE Essentials of Business Statistics.Availability: Items available for loan: Biblioteca CESA (1)Call number: 519.5 / J24e 2019.

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