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		La fuerza del valor : el valor agregado / John Guaspari. by Guaspari, John \| Cifuentes, Ricardo [traductor.] \| Cuesta, Oscar Javier \| Suarez, Stella [traductor.]. Series: Video kit de capacitaciónMaterial type: Film; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: [Bogotá] : Producciones P&B, [2001]Other title: 4 principios que agregan valor a su organización = The force of value .Availability: Items available for loan: Biblioteca CESA (8)Call number: 658.15 / G917 1999, ... Place hold Request article Add to cart (remove)
		¿Por qué la calidad? = Why Quality : calidad en todo sentido / John Guaspari. by American Management Associations - AMA \| Guaspari, John. Series: Video kit de capacitaciónMaterial type: Film; Type of visual material: videorecording ; Audience: Specialized; Language: Spanish Publisher: Bogotá : American Management Association, 1998Other title: Why Quality.Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.568 / AM512p 1998, ... Place hold Request article Add to cart (remove)
		Calidad = I know it when i see it : la conozco cuando la veo : preguntele a sus clientes y cumpla con sus expectativas / American Management Association ; John Guaspari. by American Management Asociation \| Guaspari, John \| Kinney, Jamie. Series: Video kit de capacitaciónMaterial type: Film; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Bogotá : P & B producciones, 1998Other title: I know it when i see it.Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.568 / AM512c 1998, ... Place hold Request article Add to cart (remove)
		La fuerza del valor : el valor agregado / John Guaspari. by Guaspari, John \| Cifuentes, Ricardo [traductor.] \| Cuesta, Oscar Javier \| Suarez, Stella [traductor.]. Series: Video kit de capacitaciónMaterial type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: [Bogotá] : Producciones P&B, [2001]Other title: 4 principios que agregan valor a su organización = The force of value.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.15 / G917 1999. Not available: Biblioteca CESA: Lost (1). Place hold Request article Add to cart (remove)
		¿Por qué la calidad? = Why Quality : calidad en todo sentido / John Guaspari. by American Management Associations - AMA \| Guaspari, John. Series: Video kit de capacitaciónMaterial type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: Specialized; Language: Spanish Publisher: Bogotá : American Management Association, 1998Other title: Why Quality.Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.568 / AM512p 1998, ... Place hold Request article Add to cart (remove)
		Eso es lo que llamo buen servicio al cliente : trate a los clientes como usted quisiera ser tratado = That's what i call customer service / productor ejecutivo Arthur C. Passante ; director James A. Rogers ; escrito por David Lewis y Arthur L. Swerdloff. by Rogers, James A [director] \| Passante, Arthur C [productor] \| Lewis, David [escritor.] \| Guaspari, John \| Swerdloff, Arthur L [escritor.]. Series: Video kit de capacitaciónMaterial type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Bogotá : Producciones P&B; Atrix Media, 1999Other title: That's what i call customer service.Availability: Items available for loan: Biblioteca CESA (4)Call number: 658.8 / ES76 1999, ... Place hold Request article Add to cart (remove)
		Calidad = I know it when i see it : la conozco cuando la veo : preguntele a sus clientes y cumpla con sus expectativas / American Management Association ; John Guaspari. by American Management Asociation \| Guaspari, John \| Kinney, Jamie. Series: Video kit de capacitaciónMaterial type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: Bogotá : P & B producciones, 1998Other title: I know it when i see it.Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / AM512c 1998, ... Place hold Request article Add to cart (remove)

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