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		Planificación estratégica / Francisco Javier Palom Izquierdo. by Palom Izquierdo, Francisco Javier [autor.]. Series: Video educativoMaterial type: Text; Literary form: Not fiction Language: Spanish Publisher: Barcelona ; Santafé de Bogotá : Gestión y Planificación Integral, Arisma, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4001 / P181p. Not available: Biblioteca CESA: Lost (1). Place hold Request article Add to cart (remove)
		Auditoria del servicio : cómo medir y satisfacer las necesidades del cliente / Humberto Serna Gómez, John Jairo Gómez ; colab. Patricia Serna H., Sergio Serna H., María Dolores Rodríguez. by Serna Gómez, Humberto [autor.]. Series: Serie gerentesMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : RAM Editores, 1996Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / S486a, ... Not available: Biblioteca CESA: Damaged (1). Place hold Request article Add to cart (remove)
		Cómo implementar el kaizen en el sitio de trabajo (Gemba) / Masaaki Imai ; traducción de Gloria Rosas Lopetegui. by Imai, Masaaki [autor.] \| Rosas Lopetegui, Gloria [traductor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : McGraw-Hill Interamericana, 1998Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / I31c, ... Not available: Biblioteca CESA: Damaged (1). Place hold Request article Add to cart (remove)
		Control interno : estructura conceptual integrada, herramientas de evaluación, reporte a partes externas, estructura conceptual, resumen ejecutivo / Committee of Sponsoring Organizations of the Treadway Commission ; traducción de Samuel Alberto Mantilla Blanco ; colaboración de Marina Ardila M. ... [y otros]. by Committee Of Sponsoring Organizations Of The Treadway Commission \| Ardila M., Marina [traductor] \| Mantilla Blanco, Samuel Alberto [traductor]. Series: Textos universitariosEdition: 2a edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Santafé de Bogotá : Ecoe Ediciones, 2000Availability: Items available for loan: Biblioteca CESA (2)Call number: 657.45 / C834c 2000, ... Not available: Biblioteca CESA: Damaged (1). Place hold Request article Add to cart (remove)
		Gestión estratégica organizacional / Jorge Eliécer Prieto Herrera. by Prieto Herrera, Jorge Eliécer [autor.]. Series: Colección ciencias administrativasEdition: 3a edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Ecoe Ediciones, 2011Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.4012 / P989g, ... Not available: Biblioteca CESA: Damaged (1). Place hold Request article Add to cart (remove)

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