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		Gerencia de clientes / Emigdio A. Martínez L. Edition: Segunda edición.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Emigdio A. Martínez L., 2006Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / M385g. Place hold Request article Add to cart (remove)
		Venta personal y dirección de ventas : la fidelización del cliente / Inés Küster Boluda, Sergio Román Nicolás. by Küster Boluda, Inés [autor.] \| Román Nicolás, Sergio. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : International Thomson, 2006Other title: Fidelización del cliente.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.81 / K973v. Place hold Request article Add to cart (remove)
		Estrategia de marketing / O. C. Ferrell, Michael D. Hartline ; traducción Verania de Parres. by Ferrell, O.C, 1943- [autor.]. Edition: 3a edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México : Thomson, 2006Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / F383e, ... Not available: Biblioteca CESA: Damaged (1). Place hold Request article Add to cart (remove)
		El estilo Southwest Airlines : Cómo gestionar las relaciones para obtener un gran rendimiento / Jody Hoffer Gittell ; traducción de Eurolink. by Gittell, Jody Hoffer [autor.] \| Eurolink [traductor]. Series: Grandes Casos EmpresarialesMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Barcelona : Deusto, 2006Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.00722 / G536e. Place hold Request article Add to cart (remove)
		De fuera hacia dentro : cómo construir una organización basada en el cliente / Barbara E. Bund ; traductor Omar Fuentes. by Bund, Barbara E [autor.] \| Fuentes, Omar [traductor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México : McGraw\Hill Interamericana, 2006Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / B942d. Place hold Request article Add to cart (remove)
		El servicio invisible : fundamento de un buen servicio al cliente / Humberto Domínguez Collins. by Domínguez Collins, Humberto [autor.]. Series: Textos universitarios. Administración ; mercadeo y ventasMaterial type: Text; Nature of contents: ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Ecoe Ediciones, 2006Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / D671s. Place hold Request article Add to cart (remove)
		10 pasos para aumentar su rentabilidad : DS\3. Un método simple y práctico de optimización de procesos para empresas de productos, comercio y servicios / Luis Roldán González de las Cuevas. by González de las Cuevas, Luis Roldán, 1949 [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Ediciones Díaz de Santos, 2006Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / G643d. Place hold Request article Add to cart (remove)
		Living supply chains : how to mobilize the enterprise around delivering what your customers want / John Gattorna. by Gattorna, John [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Harlow (England) ; New York : Financial Times Prentice Hall, 2006Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.78 / G263l, ... Place hold Request article Add to cart (remove)
		Comportamientos de compra del consumidor : 29 casos reales / coordinadores Salvador Ruiz de Maya e Ildefonso Grande Esteban. Series: Libros profesionales de empresaMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : ESIC Editorial, 2006Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.834 / R934e. Place hold Request article Add to cart (remove)
		Mercadeo Relacional : hable directo con su cliente; descubra, conozca y comprenda a sus cliente con Mercadeo Directo / Marta Lucía Restrepo Torres. by Restrepo Torres, Marta Lucia [autor.]. Edition: 2da edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: [Bogotá] : Rap Collins Colombia, 2006Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.8132 / R436m, ... Lists: Mujeres CESA. Place hold Request article Add to cart (remove)
		Marketing con causa : cómo incrementar la reputación de marca y la lealtad de los clientes con estrategias de responsabilidad social / Colegio de Estudios Superiores de Administración - CESA. Instituto Colombiano de Administración - INCOLDA ; Confrencista Dr. Gerardo González Uribe. by Colegio de Estudios Superiores de Administración - CESA. Instituto Colombiano de Administración - INCOLDA \| González Uribe, Gerardo. Series: Marketing BreakfastMaterial type: Sound; Audience: General; Language: Spanish Publisher: [Bogotá] : Colegio de Estudios Superiores de Administración - CESA. Instituto Colombiano de Administración - INCOLDA, 2006Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / C691m 2006. Place hold Request article Add to cart (remove)

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