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		Guía Iso 14000 : las nuevas normas internacionales para la administración ambiental / Joseph Cascio, Gayle Woodside, Philip Mitchell ; traducción Lic. Manuel Ortiz Staines. by Cascio, Joseph [autor.] \| Mitchell, Philip \| Ortiz Staines, Manuel [traductor] \| Woodside, Gayle. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: México ; Santafé de Bogotá : McGraw Hill, 1997Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / C334g, ... Place hold Request article Add to cart (remove)
		Calidad total y normalización : ISO 9000 las normas para la calidad en la práctica / Andrés Senlle, Guillermo Stoll. by Senlle, Andrés [autor.] \| Stoll, Guillermo. Series: Enciclopedia de exelencia y calidad totalMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Barcelona : Ediciones Gestión 2000, 1997Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.568 / S474c, ... Place hold Request article Add to cart (remove)
		Administración total del mejoramiento continuo : la nueva generación / H. James Harrington con James S. Harrington ; traducción Leonardo Cano. by Harrington, H. James [autor.] \| Cano, Leonardo [traductor] \| Harrington, James S. Series: McGraw\Hill. Nuevos temas empresariales. Management Siglo XXIMaterial type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Bogotá : McGraw\Hill, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / H311a. Place hold Request article Add to cart (remove)
		Desarrollo de una cultura de calidad / Humberto Cantú Delgado. by Cantú Delgado, Humberto [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México ; Santafé de Bogotá : McGraw\Hill, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C229d. Place hold Request article Add to cart (remove)
		Educación y calidad total : filosofía, principios y herramientas de implementación / José Cruz Ramírez. by Cruz Ramirez, José [autor.]. Edition: 2a edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Grupo Editorial Iberoamérica, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / C955e. Place hold Request article Add to cart (remove)
		Direccion de producción : decisiones tácticas / Jay Hezer, Barry Render ; traducción Esperanza Barenys de Lacha ; revisión técnica José Luis Martínez Parra. by Heizer, Jay [autor.] \| Barenys de Lacha, Esperanza [traductor] \| Martínez Parra, José Luis \| Render, Barry. Edition: 4a edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Madrid ; Santafé de Bogotá : Prentice Hall, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.5 / H465d. Place hold Request article Add to cart (remove)
		Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley ... [y otros]. by Keehley, Patricia, 1955- [autor.]. Series: The Jossey\Bass public administration seriesEdition: First edition.Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: San Francisco, CA : Jossey\Bass, 1997Online access: Contributor biographical information \| Publisher description \| Table of Contents Availability: Items available for loan: Biblioteca CESA (1)Call number: 350.000684 / K26b. Place hold Request article Add to cart (remove)
		Gestión del presupuesto ABC : su integración con la calidad y las normas ISO 9000 / Juan Cataldo Pizarro. by Cataldo Pizarro, Juan Humberto [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Alfaomega : Marcombo, 1997Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.154 / C357g, ... Place hold Request article Add to cart (remove)
		The nature of six sigma quality / Mikel J. Harry. by Harry, Mikel J [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Schaumburg, Ill : Motorola University Press, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / H296n. Place hold Request article Add to cart (remove)
		ISO 9000 management systems manual / James S Davies. by Davies, James S [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : McGraw Hill, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.562 / D256i. Place hold Request article Add to cart (remove)
		El desarrollo organizacional en Colombia / José Castillo Aponte. by Castillo Aponte, José [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Santafé de Bogotá : Fondo Editorial. Universidad Distrital Francisco José de Caldas, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.406 / C352d. Place hold Request article Add to cart (remove)
		Control identificación y estimación / Jairo A. Rico Cruz. by Rico Cruz, Jairo A [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Universidad Distrital Francisco José de Caldas, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.5 / R541c. Place hold Request article Add to cart (remove)
		El valor de la calidad en los servicios bancarios : sistemass gerenciales efectivos que incrementan las utilidades, abaten costos y brindan un servicio competitivo al cliente / Janet L. Gray. by Gray, Janet L [autor] \| Harvey, Thomas W [autor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Limusa, 1997Availability: Items available for loan: Biblioteca CESA (2)Call number: 332.1 / G778v, ... Place hold Request article Add to cart (remove)
		El libro de las ideas para producir mejor : (ITP) buscando la excelencia mediante la integración total del personal / Asociación Japonesa de Relaciones Humanas. by Asociación Japonesa de Relaciones Humanas. Series: Enciclopedia de excelencia y calidad totalMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: German Publisher: Barcelona : Ediciones Gestión 2000 S.A., 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / A837l. Place hold Request article Add to cart (remove)
		ISO 9000 en empresas de servicios / Andrés Senlle y Joan Vilar ; dibujos Carlos Álvarez Fresco. by Vilar, Joan [autor.]. Edition: 2a edition.Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Barcelona : Ediciones Gestión 2000, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / S474i. Place hold Request article Add to cart (remove)

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