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		La secretaria efectiva / Matilde Torres Holguín. by Torres Holguín, Matilde. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I653.1 / T693s. Place hold Request article Add to cart (remove)
		Manual de Calidad Total : glosario / M. Clara Arguello, Alejandro Bernal. by Arguello, M. Clara \| Bernal, Alejandro. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / A517m. Place hold Request article Add to cart (remove)
		La comunicación y las relaciones interpersonales clave de un servicio excelente : seminario interno Mejía & Asociados / Lucía Taborda de González, Elizabeth Richoux Laverde. by Richoux Laverde, Elizabeth \| Taborda De, Lucía. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.45 / G643c. Place hold Request article Add to cart (remove)
		Elaboración integral del Presupuesto mediante el uso del Computador : conceptos y metodología en la elaboración y control del presupuesto / Bernardo Torres Soto. by Torres Soto, Bernardo. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.154 / T693e. Place hold Request article Add to cart (remove)
		Cómo vender servicios : prácticas de comercialización del servicio / [s.a.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (2)Call number: I658.8 / G643c, ... Place hold Request article Add to cart (remove)
		La recepcionista : el primer contacto con el cliente / Lucía González de Taborda, Elizabeth Richoux Laverde. by González de Taborda, Lucía \| Richoux Laverde, Elizabeth. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I653 / G643r. Place hold Request article Add to cart (remove)
		Herramientas estadísticas para el Control Total de Calidad : el mejoramiento permanente y la innovación garantiza la supervivencia de las organizaciones / Oscar A. Mejía E., Luis Aríbal Restrepo S., Hugo Salazar Marciales. by Mejía E., Oscar A \| Restrepo S., Luis Anibal \| Salazar Marciales, Hugo. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / M516h. Place hold Request article Add to cart (remove)
		Seminario Administración de la Producción - Control de Calidad / [s.a.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: [Bogotá] : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / S471s. Place hold Request article Add to cart (remove)
		Herramientas para mejorar el desempeno en su cargo : programa interno Servibanca / Carlos Gutiérrez Navas. by Gutiérrez Navas, Carlos. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.3 / G984h. Place hold Request article Add to cart (remove)
		Herramientas y técnicas de creatividad punto de apoyo para el trabajo en equipo / Lucía González de Taborda, Elizabeth Richoux L. by González de Taborda, Lucía \| Richoux L., Elizabeth. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.3 / G643h. Place hold Request article Add to cart (remove)
		Cómo elaborar el plan publicitario en la empresa : desarrolle un plan publicitario exitoso / Socorro Jaramillo V. by Jaramillo V., Socorro. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / J371c. Place hold Request article Add to cart (remove)
		Formación en Calidad del Servicio : programa interno Flota Mercante Grancolombiana S.A. / Gerardo González Uribe. by González Uribe, Gerardo. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643f. Place hold Request article Add to cart (remove)
		Creatividad y productividad de la Secretaria Ejecutiva : estímulo a la generación de ideas y desarrollo de un clima creativo / María Isolina Casabo de Carro. by Casabo de Carro, María Isolina. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I651.3 / C334c. Place hold Request article Add to cart (remove)
		Jornada Internacional de Calidad / Tony Avello, Carlso Eduardo Castillo, Augusto Pozo Pino. by Avello, Tony \| Eduardo Castillo, Carlos \| Pozo Pino, Augusto. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / A949j. Place hold Request article Add to cart (remove)
		Bases para un programa nacional de promoción del mejoramiento de la Gestión de Calidad y la Productividad en Colombia / [s.a.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / B299b. Place hold Request article Add to cart (remove)
		Cómo elaborar el plan publicitario en la empresa : desarrolle un plan publicitario exitoso / Socorro Jaramillo V. by Jaramillo V., Socorro. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 J371c. Not available: Biblioteca CESA: Lost (1). Place hold Request article Add to cart (remove)
		El Supervisor como facilitador de la calidad total / Jorge Enrique Herrera. by Herrera, Jorge Enrique [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (2)Call number: I658.568 / G984s, ... Place hold Request article Add to cart (remove)

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