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		Calidad de servicio y acercamiento al cliente / Jorge Hermida, Rubén Rico. by Hermida, Jorge Alfredo \| Rico, Rubén. Material type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: Specialized; Language: Spanish Publisher: Buenos Aires : Videoteca de Management, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / H554c 1992. Place hold Request article Add to cart (remove)
		The customer service connection / Kantola productions and Toast Master International ; Donna Golman. by Goldman, Donna \| Kantola Productions. Material type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: General; Language: Spanish Publisher: California : Kantola productions and Toast Master International, [1994]Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.812 / G617c 1994, ... Place hold Request article Add to cart (remove)
		Calidad sin objetivos / Angel Pola Mesada. by Pola Mesada, Angel. Material type: Film; Format: videocassette ; Type of visual material: videorecording ; Audience: Specialized; Language: Spanish Publisher: Madrid : Grupo ODE, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / C153 1992. Place hold Request article Add to cart (remove)

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