The spirit to serve : Marriott's way / J.W. Marriott, Kathy Ann Brown.
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TextLanguage: English Series: BusinessPublisher: Florida : Snowball Publishing, [2022]Copyright date: ©1997Edition: Primera ediciónDescription: xxi, 232 páginas : Fotografías a blanco y negro ; 23 cmContent type: texto Media type: sin mediación Carrier type: volumenISBN: 9781607968504Subject(s): Gestión empresarial -- Casos | Administración hotelera -- Casos -- Siglo XX -- Estados Unidos | Empresarios -- Estados Unidos | Emprendimiento empresarial | Éxito en los negocios -- CasosDDC classification: 658.04 | Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Libros
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Biblioteca CESA
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General | 658.04 / M359 2022 (Browse shelf(Opens below)) | Ej.1 | Available (Sin restricciones) | 7109101166 |
Contiene información biográfica del autor.
Incluye índice (219-232)
1. Road-tested research: the benefits of being a hands-on manager ; 2. The devil is in the detaill - sucess is in the systems ; 3. Give to your employees - and they'il give back to you ; 4. He who listens well learns welln ; 5. Preserve order amid change ; 6. Preserve change amid order ; 7. No tree grows to the sky ; 8. Never believe your own hype - or what the press says abount you ; 9. Value the organization more than individual players ; 10. Success is a team sport ; 11. Listen to your heart - and don't look back ; 12. Decide to decide.
In the bestselling tradition of The HP Way, The Spirit to Serve describes how one of the most successful hoteliers of the twentieth century built Marriott International from a respectable $50-million-a-year enterprise into the mammoth $9-billion multinational giant of today. Told in the words of J. W. Marriott, Jr., The Spirit to Serve distills years of hard-earned wisdom and experience into twelve timeless lessons that managers at any level can implement in their own business lives. editor.
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