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		Los 100 errores del CRM : Mitos, mentiras y verdades del marketing de relaciones / Pedro Reinares. by Reinares Lara, Pedro [autor.]. Series: DivulgaciónMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : ESIC editorial, 2005Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.8 / R364c, ... Place hold Request article Add to cart (remove)
		Let's get real or let's not play : transforming the buyer/seller relationship / Mahan Khalsa, Randy Illig. by Khalsa, Mahan [autor.] \| Illig, Randy. Material type: Text; Literary form: Not fiction ; Audience: General; Language: English Publisher: New York : Portfolio, 2008Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / K452l 2008. Place hold Request article Add to cart (remove)

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