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		CRM la guia definitiva : estrategia de gerenciamiento de la relación con los clientes / Hugo Brunetta . by Brunetta, Hugo [autor.]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Buenos Aires : Pluma digital, 2016Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / B895c 2016, ... Place hold Request article Add to cart (remove)
		Customer experience : la fórmula del éxito para enamorar a los clientes / Marcos Álvarez. by Álvarez, Marcos [autor.]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Barcelona : Profit Editorial, 2016Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / A473c1 2016. Place hold Request article Add to cart (remove)
		Customer experience management field manual : the guide for buiding your top performing CX program / Jeff Sheehan. by Sheehan, Jeff [autor.]. Edition: Primera edición.Material type: Text; Nature of contents: ; Literary form: Not fiction ; Audience: General; Original language: English Publisher: Orlando : Boston Business Books, 2021Copyright date: ©2019Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / SH541 2021. Place hold Request article Add to cart (remove)

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