Your search returned 22 results.

Sort
Results
La cultura de servicio / Jorge Pinedo Rivera.

by Pinedo Rivero, Jorge [autor.].

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : CESA, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / P649c.

La satisfaccion total del cliente : la estrategia de 25 compañías europeas lideres en calidad de servicio / Jacques Horovitz.

by Horovitz, Jacques [autor.] | Angstadt, Michel | Jurgens Panak, Michele.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : McGraw Hill, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / H292s.

Pensamientos sobre servicio / Jorge Pinedo Rivera.

by Pinedo Rivera, Jorge [autor.].

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Alborada 2000, 1994Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / P649p, ...

El servicio centrado en el usuario / Jorge Pinedo Rivera, [y otros].

by Pinedo Rivera, Jorge - González Aguilar, Olivia [coautor].

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Servicios de Comunicación e Información, 1984Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / P649s.

Servicio al cliente interno : cómo solucionar la crisis de liderazgo en la gerencia intermedia / Karl Albrecht ; traducción de Irene Cudich de Silberleib.

by Albrecht, Karl [autor.] | Cudich de Silberleib, Irene [traductor].

Series: Paidos empresa 32 ; 7Material type: Text Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Barcelona : Ediciones Paidós, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.3 / A341s.

Cooperate to compete : building agile business relationships / Keneth Preiss, Steven Goldman, Roger N Nagel.

by Preiss, Keneth [autor.] | Goldman, Steven, 1d 1941- | Nagel, Roger N, 1943-.

Material type: Text Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : Van Nostrand Reinhold, 1996Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4012 / P924c.

Improvisación estratégica / Jean\Claude Bessudo.

by Bessudo, Jean Claude, 1947- [autor.].

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Editorial Planeta, 2007Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4012 / B559i.

Marketing de servicios : un enfoque de integración del cliente a la empresa / Valarie A. Zeithaml, Mary Jo Bitner ; traduccción de María Isabel Pérez de Lara Choy, Andrés Lozano Hirschfeld y Susana Pontón Becerril.

by Zeithaml, Valarie A [autor.] | Bitner, Mary Jo | Pérez de Lara Choy, María Isabel [traductor .] | Lozano Hirschfeld, Andrés [traductor .] | Pontón Becerril, Susana [traductor .].

Edition: 2da edición .Material type: Text Text; Literary form: Not fiction ; Audience: General; Language: español Publisher: México : McGraw-Hill, 2002Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / Z48m, ...

Servicio al Cliente : estrategias para elegir [ Videograbación] / Peter David Rosten

by Rosten David, Peter.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publication details: [s.l.] : [s.e.], [s.f.]Availability: No items available.

El cierre de ventas = closing the sale [Videograbación] / Don MacDonald

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: Multiple languages Publication details: México : McGraw-Hill, [s.f.]Availability: No items available.

Dinamica de grupos [ Videograbación]

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publication details: [s.l.] : [s.e.], [s.f.]Availability: No items available.

Manejo de la información en la Atención al cliente : seminario interno DIAN / Lucía G. de Taborda, Elizabeth Richoux.

by G. de Taborda, Lucía | Richoux, Elizabeth.

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1996Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643m 1996.

Mercedes Benz = Driven to Delight : estrategias de excelencia en el servicio al cliente / Joseph A. Michelli.

by Michelli, Joseph A [autor.].

Edition: 1a. edición.Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish, English Original language: English Publisher: Bogotá Aguilar, 2017Other title: Driven to Delight.Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / M623m 2017.

Un paso adelante : cómo lograr la ventaja competitiva a través del servicio al cliente / Gabriel Vallejo López, Fernando Sánchez Paredes .

by Vallejo López, Gabriel [autor.] | Sánchez Paredes, Fernando.

Edition: 1ra. edición .Material type: Text Text; Literary form: Not fiction ; Audience: General; Original language: Spanish Publisher: Bogotá : Conecta, 2011Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / V182u1 2011.

Re-evolución en el servicio : la transformación del servicio al cliente en el siglo XXI / Gabriel Vallejo López .

by Vallejo López, Gabriel [autor.].

Edition: 1ra. edición.Material type: Text Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Bogotá : Conecta, 2018Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / V182r 2018.

Un servicio legendario : la clave es interesarse por el cliente / Ken Blanchard, Victoria Halsey y Kathy Cuff ; traducción de Carlos Ossés Torrón .

by Blanchard, Ken Blanchard, Kenneth H [autor.] | Halsey, Victoria | Cuff, Kathy | Ossés Torrón, Carlos [traductor .].

Series: : Narrativa empresarialMaterial type: Text Text; Literary form: Not fiction ; Audience: General; Language: Spanish Original language: English Publisher: Barcelona : Empresa activa, 2014-2015Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / B639s 2015, ...

Pages
Hola