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		La cultura de servicio / Jorge Pinedo Rivera. by Pinedo Rivero, Jorge [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : CESA, 1993Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / P649c. Place hold Request article Add to cart (remove)
		Pensamientos sobre servicio / Jorge Pinedo Rivera. by Pinedo Rivera, Jorge [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Alborada 2000, 1994Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / P649p, ... Place hold Request article Add to cart (remove)
		El servicio centrado en el usuario / Jorge Pinedo Rivera, [y otros]. by Pinedo Rivera, Jorge - González Aguilar, Olivia [coautor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: México : Servicios de Comunicación e Información, 1984Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / P649s. Place hold Request article Add to cart (remove)
		Manejo de la información en la Atención al cliente : seminario interno DIAN / Lucía G. de Taborda, Elizabeth Richoux. by G. de Taborda, Lucía \| Richoux, Elizabeth. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1996Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643m 1996. Place hold Request article Add to cart (remove)

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