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		Comportamiento del consumidor : decisiones y estrategia de marketing / Javier Alonso Rivas, Ildefonso Grande Esteban. by Alonso Rivas, Javier [autor.] \| Grande Esteban, Ildefonso. Edition: 6a. edición revisada y actualizada.Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: México : Business Marketing School - ESIC, 2012Availability: Items available for loan: Biblioteca CESA (3)Call number: 658.834 / A454c, ... Place hold Request article Add to cart (remove)
		The best service is no service / Kantola Productions ; Director Danny Zemane. by Price, Bill \| Zemane, Danny [director.] \| Kantola Productions. Material type: Film; Type of visual material: videorecording ; Audience: General; Language: English Publisher: California : Stanford executive briefings, 2007Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / B554 2007. Place hold Request article Add to cart (remove)
		Communications with costumers / Communications briefings. by Communications briefings. Material type: Film; Type of visual material: videorecording ; Audience: Specialized; Language: English Publisher: [Washington D.C.] : Communications briefings, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / C734 1997. Place hold Request article Add to cart (remove)
		Effective Follow Up. Material type: Film; Type of visual material: videorecording ; Audience: Specialized; Language: English Publisher: [Washington D.C.] : Cambridge Studios Production, [1990?]Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.834 / EF27 [1990?]. Place hold Request article Add to cart (remove)
		Servicio al Cliente : estrategias para elegir el cierre de venta, manejo de objeciones, dinámica de grupos. Material type: Film; Type of visual material: videorecording ; Audience: Specialized; Language: Spanish Publisher: [Washington D.C.] : McGraw-Hill, 1985Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / SE491e 1985. Place hold Request article Add to cart (remove)

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