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		Formación en Calidad del Servicio : programa interno Flota Mercante Grancolombiana S.A. / Gerardo González Uribe. by González Uribe, Gerardo. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643f. Place hold Request article Add to cart (remove)
		El triángulo del mercadeo : cliente - producto - mercado / Carlos Díaz Cortés. by Díaz Cortés, Carlos [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / D542me 1994. Place hold Request article Add to cart (remove)
		El triángulo del mercadeo : cliente - producto - mercado / Carlos Díaz Cortés. by Díaz Cortés, Carlos [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / D542t 1994. Place hold Request article Add to cart (remove)
		Servicio excelente al Cliente / Lucía G. de Taborda, Elizabeth Richoux. by G. de Taborda, Lucía \| Richoux, Elizabeth. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643s. Place hold Request article Add to cart (remove)
		Servicio excelente al cliente habilidades y herramientas : seminario interno Consejería para la Modernización del Estado / Elizabeth Richoux, Lucía de Taborda. by Richoux, Elizabeth \| Taborda De, Lucía. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1994Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / R533s 1994. Place hold Request article Add to cart (remove)
		Diplomado internacional Gerencia del Servicio : cómo desarrollar una actividad integrada de calidad del servicio a través de todas las funciones de la organización / Fernando Sánchez Paredes [y otros]. by Cabrera Galvis, Mauricio \| Castro Páez, Guillermo \| García, Fernando. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 2000Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / P227in 2000. Place hold Request article Add to cart (remove)

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