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		El efecto de la lealtad / Frederick F. Reichheld ; Margarita Cárdenas, traductor. by Reichheld, Frederick F [autor.] \| Cárdenas, Margarita. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: [Bogotá] : Grupo Editorial Norma, 1996Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.4012 / R351e, ... Place hold Request article Add to cart (remove)
		Los desafíos de la gerencia para el Siglo XXI / Peter Ferdinand Drucker ; traducción Margarita Cárdenas. by Drucker, Peter Ferdinand, 1909-2005 [autor] \| Cárdenas, Margarita [traductor]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Original language: English Publisher: Bogotá : Norma, 1999Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.4 / D794d, ... Place hold Request article Add to cart (remove)

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