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		Mission possible : becoming a world\class organization while there's still time / Ken Blanchard & Terry Waghorn ; with Jim Ballard. by Blanchard, Kenneth H [autor.] \| Ballard, Jim, 1933- \| Waghorn, Terry. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : McGraw\Hill, 1997Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4012 / B639m. Place hold Request article Add to cart (remove)
		Clientemanía : nunca es demasiado tarde para construir una empresa centrada en el cliente / Ken Blanchard, Jim Ballard, Fred Finch ; [traducción, Almudena Villamizar G]. by Blanchard, Kenneth H [autor.] \| Ballard, Jim, 933- \| Finch, Frederic E. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá ; Barcelona : Grupo Editorial Norma, 2005Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / B639c, ... Place hold Request article Add to cart (remove)

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