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Managing services : marketing operations and human resources / Christopher H. Lovelock.

by Lovelock, Christopher H [autor.].

Material type: Text Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Boston, MA : Prentice-Hall, 1988Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / L898m.

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Services marketing / Christopher H. Lovelock.

by Lovelock, Christopher H [autor.].

Edition: Third edition.Material type: Text Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Upper Saddle River, NJ : Prentice Hall, 1996Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.82 / L897s.

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Principles of service marketing and management / Christopher Lovelock, Lauren Wright.

by Lovelock, Christopher H [autor.] | Wright, Lauren.

Material type: Text Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Upper Saddle River, NJ : Prentice Hall, 1999Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.8 / L898p.

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  • Colegio de Estudios Superiores de Administración - CESA
  • Diagonal 34ª # 5ª-23
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