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		Clienting : marketing y servicios para rentabilizar la lealtad / Luis Huete, Andrés Pérez. . by Huete, Luis María, 1956- [autor] \| Pérez Dominguez, Andrés, 1969- [autor.]. Edition: Primera edición.Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Barcelona : Tibidabo Ediciones, S.A., Ediciones Deusto, 2003Copyright date: ©2003Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / H888 2003. (1 votes) Place hold Request article Add to cart (remove)
		Customer experience management field manual : the guide for buiding your top performing CX program / Jeff Sheehan. by Sheehan, Jeff [autor.]. Edition: Primera edición.Material type: Text; Nature of contents: ; Literary form: Not fiction ; Audience: General; Original language: English Publisher: Orlando : Boston Business Books, 2021Copyright date: ©2019Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / SH541 2021. Place hold Request article Add to cart (remove)
		Be our guest : perfecting the art of customer service / by Disney Institute with Theodore Kinni ; foreword by Robert A. Iger. by Kinni, Theodore B, 1956- [autor] \| Iger, Robert A [prólogo] \| Disney Institute [autor]. Edition: Primera ediciónMaterial type: Text; Format: regular print ; Literary form: Not fiction ; Audience: General; Summary language: English Publisher: New York : Disney Editions, 2011Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / B365 2011. Place hold Request article Add to cart (remove)

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