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		El momento de la verdad / Jan Carlzon. by Carlzon, Jan, 941- [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Madrid : Ediciones Díaz de Santos, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4012 / C286m. Place hold Request article Add to cart (remove)
		Airline management / Charles F Banfe. by Banfe, Charles [autor.]. Material type: Text festschrift ; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: Englewood Cliffs, NJ : Prentice Hall, 1992Availability: Items available for loan: Biblioteca CESA (1)Call number: 387.7 / B215a. Place hold Request article Add to cart (remove)
		Moments of truth : new strategies for today's customer\driven economy / Jan Carlzon. by Carlzon, Jan, 1941- [autor.]. Series: BusinessMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: English Publisher: New York : Harper & Row ; Perennial Library, 1989Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.409 / C286m. Place hold Request article Add to cart (remove)
		El estilo Southwest Airlines : Cómo gestionar las relaciones para obtener un gran rendimiento / Jody Hoffer Gittell ; traducción de Eurolink. by Gittell, Jody Hoffer [autor.] \| Eurolink [traductor]. Series: Grandes Casos EmpresarialesMaterial type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Barcelona : Deusto, 2006Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.00722 / G536e. Place hold Request article Add to cart (remove)
		Derechos y deberes de los usuarios del Aeropuerto el Dorado / Cámara de Comercio de Bogotá. by Camara de Comercio de Bogotá. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Cámara de Comercio de Bogotá, 2008Availability: Items available for loan: Biblioteca CESA (1)Call number: 387.736 / C172d. Place hold Request article Add to cart (remove)
		Avianca : en revista / Avianca. by Avianca. Material type: Continuing resource; Type of continuing resource: newspaper Language: Spanish, English Publisher: Bogotá : Publicaciones Semana S.A, 1989-2017Online access: Consulte la versión electrónica Availability: Items available for loan: Biblioteca CESA (13)Call number: 387.7, ... Place hold Request article Add to cart (remove)
		La mercadotecnia en los servicios aéreos / Angel Ortiz Barraza. by Ortiz Barraza, Angel. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, [s.f.]Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / O775m. Place hold Request article Add to cart (remove)
		Aviación, el tiempo vuela / Publicaciones Semana. by Publicaciones Semana. Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Bogotá : Publicaciones Semana, 2019Availability: Items available for loan: Biblioteca CESA (1)Call number: 387.7 / P976a 2019. Place hold Request article Add to cart (remove)

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