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		La gerencia y el control total de calidad / Fernando Sánchez Paredes. by Sánchez Paredes, Fernando [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Santafé de Bogotá : Ediciones Bancarias y Financieras, 1991Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.568 / S211g. Place hold Request article Add to cart (remove)
		Un paso adelante : cómo lograr la ventaja competitiva a través del servicio al cliente / Gabriel Vallejo López, Fernando Sánchez Paredes . by Vallejo López, Gabriel [autor.] \| Sánchez Paredes, Fernando. Edition: 1ra. edición .Material type: Text; Literary form: Not fiction ; Audience: General; Original language: Spanish Publisher: Bogotá : Conecta, 2011Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.812 / V182u1 2011. Place hold Request article Add to cart (remove)
		Por qué triunfan los líderes : hombres y mujeres que están cambiando el mundo / Caracol Radio S.A. . by Caracol Radio S.A \| Sánchez Paredes, Fernando. Edition: 1ra. edición .Material type: Text; Literary form: Not fiction ; Audience: General; Original language: Spanish Publisher: Bogotá : Conecta, 2017Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.4092 / C257p 2017. Place hold Request article Add to cart (remove)
		Servicio con pasión : siete casos exitosos de servicio al cliente en América Latina / Gabriel Vallejo López, Fernando Sánchez Paredes. by Vallejo López, Gabriel [autor.] \| Sánchez Paredes, Fernando [autor]. Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish, English Publisher: Bogotá : Norma : Carvajal Educación, 2013Availability: Items available for loan: Biblioteca CESA (1)Call number: 658.412 V182s 2013. Place hold Request article Add to cart (remove)
		Un paso adelante : cómo lograr la ventaja competitiva a través del servicio al cliente / Gabriel Vallejo López, Fernando Sánchez Paredes. by Vallejo López, Gabriel [autor.] \| Sánchez Paredes, Fernando. Series: GerenciaMaterial type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publisher: Bogotá : Grupo Editorial Norma, 2011Availability: Items available for loan: Biblioteca CESA (2)Call number: 658.812 / V182u, ... Place hold Request article Add to cart (remove)

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