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		La satisfacción del cliente a través de la calidad : cómo definir stándares y procesos en función del cliente / Reinaldo Santos Gianni. by Santos Gianni, Reinaldo. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.568 / S237s 1995. Place hold Request article Add to cart (remove)
		Motivación y liderazgo gerencial / Carlos Gutiérrez N. by Gutiérrez N., Carlos. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: [Bogotá] : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.4 / G984m 1995. Place hold Request article Add to cart (remove)
		Desarrollo de habilidades de dirección : seminario interno Latinoamericaña de Seguros / Jorge Enrique Herrera. by Herrera, Jorge Enrique. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.4 / H565ha 1995. Place hold Request article Add to cart (remove)
		La Supervisión de Ventas : una buena supervisión de ventas es la herramienta más poderosa para lograr los objetivos comerciales / Javier Arbeláez Botero. by Arbeláez Botero, Javier. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / A664ve 1995. Place hold Request article Add to cart (remove)
		Técnicas de ventas para Ejecutivos de Ventas : cómo lograr una mayor relación vendedora con sus clientes / Gonzalo Zuluaga Uribe. by Zuluaga Uribe, Gonzalo. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / Z947t 1995. Place hold Request article Add to cart (remove)
		Estrategias de la Gerencia de Ventas : el arte del Pensamiento Estratégico para el manejo del futuro / Leopoldo Barrionuevo. by Barrionuevo, Leopoldo. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.9 / B276in 1995. Place hold Request article Add to cart (remove)
		Servicio al Cliente y Atención Telefónica : seminario interno Ecopetrol Cúcuta / Lucía G. de Taborda, Elizabeth Richoux. by G. de Taborda, Lucía \| Richoux, Elizabeth. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / G643cl 1995. Place hold Request article Add to cart (remove)
		El mantenimiento como un servicio dentro de la empresa : cómo el mantenimiento puede satisfacer las necesidades de producción / Ernesto Botero Botero. by Botero Botero, Ernesto. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I621.7 / B748co 1995. Place hold Request article Add to cart (remove)
		Mantenimiento preventivo y predictivo / Ernesto Botero Botero. by Botero Botero, Ernesto. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I621.7 / B748pr 1995. Place hold Request article Add to cart (remove)
		Diseño e implementación del Plan de Mercadeo : cómo disenar, incrementar y controlar un plan de Mercadeo Efectivo / Carlos Díaz Cortés. by Díaz Cortés, Carlos. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / D542im 1995. Place hold Request article Add to cart (remove)
		Finanzas en la Gestión de Mercadeo y Ventas : cómo potencializar las decisiones de mercadeo y ventas apoyado en finanzas / Werner Zitzman Riedler. by Zitzmann Riedler, Werner [autor.]. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.15 / Z822ge 1995. Place hold Request article Add to cart (remove)
		Cómo reorganizar estratégicamente la fuerza de ventas / Javier Arbeláez Botero. by Arbeláez Botero, Javier. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.81 / A664re 1995. Place hold Request article Add to cart (remove)
		Administración del mantenimiento : seminario interno H.L. Ingenieros y Asociados Ding S. en C. / Ernesto Botero Botero. by Botero Botero, Ernesto. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I621.7 / B748ma 1995. Place hold Request article Add to cart (remove)
		Calidad y servicio al cliente Ventajas competitivas : seminario interno Ericsson de Colombia S.A. / Elizabeth Richoux, Lucía González de Taborda. by González de Taborda, Lucía \| Richoux, Elizabeth. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / R533se 1995. Place hold Request article Add to cart (remove)
		El nuevo poder comercial : los cambios en la distribución / Rafael Soto. by Soto, Rafael. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / S718in 1995. Place hold Request article Add to cart (remove)
		La gestión de publicidad en la Empresa / Socorro Jaramillo Velásquez. by Jaramillo Velásquez, Socorro. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / J371g 1995. Place hold Request article Add to cart (remove)
		Cómo elaborar el plan publicitario en la empresa : desarrolle un plan publicitario exitoso / Socorro Jaramillo V. by Jaramillo V., Socorro. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I658.8 / J371el 1995. Place hold Request article Add to cart (remove)
		Optimización de procesos de producción : método práctico y efectivo para domesticar la producción / Felipe Sardi Cruz. by Sardi Cruz, Felipe. Material type: Text; Literary form: Not fiction ; Audience: Specialized; Language: Spanish Publisher: Bogotá : Incolda, 1995Availability: Items available for loan: Biblioteca CESA (1)Call number: I621.7 / S244o 1995. Place hold Request article Add to cart (remove)

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