TY - BOOK AU - Lenskold,James D. TI - Marketing ROI: the path to campaign, customer, and corporate profitability SN - 9780071413633 U1 - 658.802 23 PY - 2003/// CY - Estados Unidos de América : PB - McGraw-Hill, , American Marketing Association KW - Mercadeo KW - Inversiones KW - Tasa de retorno KW - Mercadeo en internet KW - Finanzas KW - Planificación estratégica N1 - Incluye referencias bibliográficas; Part 1. Understanding ROI principles ; Part 2. Building the ROI formula ; Part 3. Applying marketing ROI N2 - Return on Investment is today's key business tool for measuring how effectively money was spent--yet few marketing managers receive any ROI training at all. Marketing ROIchanges all that, showing marketing pros at every level how to use ROI and other financial metrics to support their strategic decision making. This comprehensive book details how an accurate working knowledge of ROI is essential for using the latest marketing measurements, and provides insights for gaining the greatest competitive advantage from the skilled use and understanding of ROI concepts ER -