TY  - BOOK
AU  - Goleman,Daniel
AU  - Seppala,Emma
AU  - Zenger,John H.
AU  - Folkman,Joseph
AU  - Mckee,Annie
AU  - Ruttan,Rachel
AU  - McDonnell,Mary
AU  - Nordgren,Loran
AU  - Solomon,Lou
AU  - Kolko,Jon
AU  - Luu-Van,Melissa
AU  - Waytz,Adam
AU  - Ovans,Andrea
TI  - Empathy
T2  - HBR emotional intelligence series 
SN  - 9781633693258
U1  - 152.4 
PY  - 2017///.
CY  - Boston, Massachusetts : 
PB  - Harvard Business Review Press
KW  - Empatía
KW  - Simpatía (Sentimiento)
KW  - Conducta (Psicología)
KW  - Emociones
KW  - Psicología
N1  - Incluye índice (131-134); 1. What is empathy? ; 2. Why compassion is a better managerial tactic than toughness ; 3. What great listeners actually do ; 4. Empathy is key tp a great meeting ; 5. It's harder to empathize with people if you've been in their shoes ; 6. Becoming powerful makes you less empathetic ; 7. A process for empathetic product design ; 8. How facebook uses empathy to keep use data safe ; 9. The limits of empathy ; 10. What the Dalai Lama taught Daniel Goleman about emotional intelligence
ER  -