TY - BOOK AU - Bird,Drayton TI - Commonsense direct marketing SN - 9780749425845 U1 - 658.84 PY - 1999/// CY - London PB - Kogan Page KW - Mercadeo directo KW - Comunicación en mercadeo KW - Servicio al cliente KW - Mercadeo relacional N1 - Título en portada: Commonsense direct marketing : "read it and re-read it. It contains the knowledge of a lifetime; 1. Beginnings ; 2. The three graces of direct marketing ; 3. Direct marketing can do more then you think ; 4. How to get started ; 5. Positioning and other mysteries explained ; 6. How to plan clearly ; 7. Media: A different, more flexible approach ; 8. Your asset ; 9. Where ideas come from and how to express them persuasively ; 10. How to make your creative work virtually foolproof ER -