TY - BOOK AU - Empson,Laura AU - Muzio,Daniel AU - Broschak,Joseph P. AU - Hinings,Bob TI - The Oxford handbook of professional service firms T2 - : Oxford handbooks SN - 9780198799566 U1 - 338.46 PY - 2015///. CY - Oxford, United Kingdom : PB - Oxford University Press KW - Servicios profesionales KW - Empresas de servicios KW - Administración de la producción KW - Estrategias empresariales KW - Cambio organizacional N1 - Incluye índice y referencias bibliográficas; Part 1: Professional Service Firms in Context ; 2. Theoretical Perspectives on the Professions ; 3. Dynamics of Regulation of Professional Service Firms: National and Transnational Developments ; 4. Internationalization of Professional Service Firms: Drivers, Forms and Outcomes ; 5. Organisations and Occupations: Towards Hybrid Professionalism in PSFs? ; 6. Professional Ethics: Origins, applications and developments ; 7. Sources of Homogeneity and Heterogeneity across Professional Services ; Part II: Professional Service Firms: Management and Organization ; 8. Leadership and Professionals: Multiple Manifestations of Influence in Professional Service Firms ; 9. Governance in Professional Service Firms: From Structural and Cultural to Legal Normative Views ; 10. Strategy and Strategic Alignment in Professional Service Firms ; 11. Service Innovation in Professional Service Firms: A Review and Future Research Directions ; 12. Entrepreneurship and Professional Service Firms ; 13. Marketing and reputation within professional service firms ; 14. Client Relationships in Professional Service Firms ; 15. Outsourcing and Offshoring of Professional Services ; Part III: Professional Service Firms: Individuals And Interactions ; 16. Interplay of Professional, Bureaucratic and Entrepreneurial Career Forms in PSF's ; 17. Teamwork and Collaboration in Professional Service Firms: Evolution, Challenges, and Opportunities ; 18. Professional Service Firms and Identity ; 19. Knowledge and Learning in Professional Service Firms ; 20. Diversity and Inclusion in Professional Service Firms ; 21. Strategic Human Resource Management and Performance Management in Professional Service Firms. N2 - El manual de Oxford de empresas de servicios profesionales marca la mayoría de edad de la beca PSF con una exploración completa e integradora de la investigación y el pensamiento actuales sobre las PSF, con contribuciones de académicos de renombre internacional en los campos de los estudios de organización y gestión. Se divide en tres secciones distintas: las profesiones, las empresas y los profesionales que trabajan dentro de ellas, y abarca desde la gobernanza y el liderazgo hasta la regulación, el espíritu empresarial y la diversidad ER -